Assistant Supervisor - Routing (C-Shift)

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sales.
• We are invested in your professional growth and provide access to ongoing training and career development programs.
• We want your workday to work for you so we support our teams with flexible scheduling, including three-day workweeks.
• Your comfort is key so it’s Casual Friday every day of the week at our state-of-the-art, climate-controlled facility.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

As an Assistant Supervisor, Routing, you have experience working in a multi-channel, highly automated Distribution Center and play a key role supporting the execution of the Shipping department’s priorities, ensuring efficient workflows, effective load planning, generating reporting and more.  Because you are detail-oriented and proactive, you are effective in supporting operational functions and problem solving and solutioning for day-to-day needs. 

A Day in the Life:                                                                                                                                                                

The typical day is… atypical. You may...

Routing Support

• Monitor daily load creations made by routing coordinators

• Ensure Retail and Wholesale accounts are shipping as per scheduled pickups and appointments

• Ensure all shipments are accurately routed in alignment with customer requirements, SLA expectations, and carrier compliance standards

• Assist in load planning, including pickup dates and times

• Communicate daily with GASO teams to confirm volume, PO extensions, carrier details and shipping methods

• Provide weekly shipment lists (POs, styles, quantities) in collaboration with GASO

• Ensure adherence to expressed plans and coordinating to meet productivity and efficiency targets

• Understand key performance indicators (KPIs) such as accuracy, throughput, and efficiency, identifying and escalating concerns as needed

• Support the completion of assigned department tasks to optimize efficiency and accuracy, organizing and prioritizing tasks appropriately by working closely with department leadership to develop and implement strategies for improving efficiency

• Utilize problem-solving skills and department guidelines to troubleshoot carrier portal issues, escalating as needed

• Validate D2D Bloomingdale’s accounts for required authorizations

• Plan and coordinate equipment needs for Nordstrom with carriers

• Monitor WMS/TMS systems to confirm loads are correctly closed and documented

• Maintain compliance with company policies and safety regulations

• Promote and maintain a 5S culture by supporting and championing organizational and process improvement initiatives

• Provide input and supporting information for the preparation of reports on operational metrics, challenges, and improvement strategie