Assistant Store Manager, Operations

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Assistant Manager, Operations North American Retail

 

Primary Purpose: Supports Store Manager in sales plan achievement through team and individual contribution.

 

The successful individual will leverage their proficiency in assistant store management to...

• Achieve store sales plan and KPI goals.
• Improve 4-wall contribution by increasing sales and reducing operating expenses.
• Exhibit the competencies listed below with a focus on Drive for Results, Customer Focus, and Strategic Agility.
• Deliver a bold, energetic, purpose-driven customer experience through their team.
• Develop a clientele strategy in partnership with the Store Manager.
• Stay current with the market competition, fashion trends, and client shopping behaviors.

• Recruits, interviews, on boards and works closely with the Store Manager on strategies to retain top talent.
• Trains and mentors team on how to incorporate trends into the SW’s Selling Service.

• Exhibit Managerial Courage regarding performance management and developmental conversations.
• Develop and motivate the team on a daily, weekly and monthly basis to meet goals.

• Enforce compliance and adhere to all Stuart Weitzman policies and procedures.
• Work with team to ensure store achieves Store Audit Scores at or above Stuart Weitzman standards.
• Ensure team members are properly executing and maintaining Visual Guidelines at all times.
• Manage evolving daily workload while prioritizing the customer experience.
• Utilizes Company tools to keep self-informed.
• Adheres and support ensuring the team also adheres to all SW retail policies and procedures including Loss Prevention.
• Lead and support the team in absence of a Store Manager.

 

The accomplished individual will possess:

• Strong communication skills both written and oral.
• Excellent organization and attention to detail.
• Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

 

 

 

 

The accomplished individual must have:

• Ability to execute at a fast pace.
• Ability to maneuver sales floor and stockroom; climbing, bending and kneeling are required.
• Abilit