Assistant Store Leader

 

 

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

 

Job Title: Assistant Store Leader (Manager)

Primary Purpose:

 

 

The successful individual will leverage their proficiency in retail to… 

 

Client & Service Expert:

• Development of business driving initiatives that build a repeat business or that attracts a new customer.

• Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.

• Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.

• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

 

Leadership Presence/Steward of Talent:

• Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.

• Responsible for assuming the Store Manager role in manager’s absence.

• Lead by example with the achievement of personal sales goals.

• Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.

• Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.

• Conduct ongoing review and assessment of employee performance.

 

Building Brand Equity:

• Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

• Ensure brand and operating standards are met to support brand consistency.

• Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

• Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales.

 

Operational Excellence:

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

• Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.

• Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.

• Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory

 

The accomplished individual will possess... 

 

• Professional sales development and exceptional interpersonal skills

• Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

• Ability to analyze selling reports, identify business trends and react quickly to the needs of the business

• Comfortable in making decisions and mediating conflict within a team-environment

• Proficient in windows-based software such as excel, word and outlook

 

An outstanding professional will have... 

 

• Minimum 3 years management experience in a comparable retail environment

• College degree preferred

• Prior luxury goods experience preferred

 

Physical Requirements...

 

• Available to work store schedule, as needed, including evenings and weekends

• Standing for extended periods of time

• Able to safely lift boxes up to 40 pounds

• Comfortable climbing ladders

 

 

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and