Assistant Shop Manger

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals.
• The family environment
• Employee contests
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Responsibilities:

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.

ASMs are also expected to perform all technician duties including but not limited to:

• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Deliver excellent customer service both verbally and written
• Process payment for services performed.
• Perform coolant exchanges and fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness

Qualifications:

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• <