Assistant Sales Manager

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

 

 

At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

 

Job Summary: 

 

Assistant Sales Manager will have responsibility for creating value for Reliant Energy with Realtor partners through the execution of campaigns, programs and sales team productivity.  This individual will manage a team of Mover Concierge agents in a specified market and be responsible for addressing client needs and driving sales performance metrics defined by the organization.  ASM is responsible for coaching and developing team members to achieve performance goals by enhancing the networking/sales/closing skills of the team to generate referral leads and cross-serve opportunities to Mover Concierge Program.  

 

Essential Duties/Responsibilities:

 

• Ability to motivate and drive sales team within assigned market that can deliver sales and goal attainment on a consistent basis
• Manage and expand existing Realtor programs, products and services that support Realtors, move concierges and their clients during the move process as well as prospecting/developing new relationships within the market. 
• Effectively manage team by establishing weekly schedule consisting of side by side in person coaching, regular 1:1 feedback, and team meetings
• Monitor progress against key performance metrics for territory, ensure that progress is effectively communicated and implement strategies and tactics to address performance gaps, including documentation and issuing of corrective action
• Report, Track, Monitor and Present Agent Performance metrics on daily, weekly, monthly basis
• Assist agents in building pipeline of referrals in order to meet goals
• Ensure agents in territory have contacted top 25 realtors in their assigned offices weekly; ensure agents are contacting all realtor agents in their assigned offices monthly
• Ensure that key policies, processes and procedures are understood and adhered to ensure high levels of quality, accuracy, and process consistency across territory are maintained. Implement corrective actions when policy violations are discovered
• Stay current with industry trends, standards and practices to better identify customer needs; analyze and report trends of outside factors influencing the business
• As needed, coordinates promotional activities with Channel Marketing Manager and stakeholders within organization to drive performance metrics
• Resolve problems with clients and proactively implement issue resolution as needed
• Participate in special projects while maintaining daily performance expectations
• Deliver training as needed to increase performance utilizing approved materials through face to face meetings (minimum monthly)