Assistant Quality Manager

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

 

Assistant Quality Manager

Richemont | Grand Prairie, TX

 

Role Overview

This is a Leadership role providing expertise in quality management systems, process controls, training, and inventory programs within Richemont America’s Regional Distribution Center.  This role oversees the quality management system, driving adherence to established guidelines, controls, and customer expectations. They ensure company policies and guidelines are followed and constantly promotes established values and behaviors to foster continuous improvement to desired work culture and employee engagement.  In addition, this position supports and promotes continuous improvement efforts through Kaizen events, audits, 5S programs, safety, and root cause/corrective action.  Furthermore, they are responsible for the development and performance of direct reports across multiple shifts, including Inventory Coordinators and Training & Process Compliance Ambassadors.

 

Responsibilities

Quality Management

• Establish documentation for core processes and a document control process, including record management.
• Sustain and continuously improve quality management systems to enhance organizational capabilities, compliance, and standardization efforts.
• Drive training guidelines, effectiveness and support of Associate Development Programs.
• Perform root cause analysis on quality & service opportunities and drive continuous improvements through corrective action planning, follow up, and sustainment.
• Partner with operation’s leadership on development opportunities within departments to increase efficiency and flexibility.
• Promote continuous improvement efforts through leading kaizen events, compliance audits, 5S program adherence, and safety initiatives.

 

Inventory Control

• Manage the inventory control department; identify opportunities for continuous improvement of the overall inventory control program. 
• Establish inventory control procedures, metrics, reporting, and KPI’s; analyze results and perform root cause analysis.
• Work with management teams on corrective actions where necessary to improve results and drive efficiency.
• Partner with finance & controlling teams related to quarterly inventory clearing process completion.
• Participate to assessments of other Regional Logistics sites to ensure standardization of the inventory control program where applicable.

 

Team & People Leadership

• Establish individual and team objectives aligned with functional objectives and lead performance review processes and development plans.
• Ensure company policies & guidelines are followed and promote company values & behaviors to teams.