Assistant – Product Development

Overview

The Assistant – Product Development assist in managing the product development process, supporting design execution and cross-functional coordination to ensure products meet quality standards, achieve cost objectives, and are delivered on schedule.

Responsibilities

Product Development Process

• Drive cross-functional collaboration to support the creation of merchandising product plans and translate the design vision into tangible products that align with company brand standards.
• Oversee the creation, validation, and maintenance of precise product mechanicals and technical specifications ensuring adherence to company standards and operational excellence.
• Champion process improvements and implement re-engineering initiatives that enhance efficiency, product quality, and scalability.

Sample & Quality Management

• Direct the organization, tracking and quality assurance of product samples, guaranteeing timely delivery and compliance with brand expectations.
• Manage the Jeweler’s Problem Log, analyzing trends and synthesizing data to accelerate product issue resolution and continuous improvement.

Project Documentation & Tracking

• Lead preparation and distribution of comprehensive Product Development meeting documentation and progress reports through Jira, enabling transparent communication and informed decision-making.
• Partner with internal and external stakeholders to coordinate activities, monitor progress, and ensure all product development milestones are met within schedule and quality parameters.

Qualifications

• Bachelor’s degree in merchandising or related field, or equivalent work experience.
• 1+ years of successful product development and/or merchandising experience, in jewelry preferably.
• Strong organizational and project management skills with attention to detail.
• Proficiency in Microsoft Suite.
• Experience in project management using project management tools, preferably Jira.
• Ability to manage multiple, changing priorities and meet deadlines in a fast-paced environment.
• Strong & effective communication and cross-functional collaboration skills.
• Possess excellent manual dexterity with small items.
• Demonstrated ability to see and discern very minor details both to the naked eye and with the aid of magnification.
• Experience with jewelry production and engineering preferred.
• GIA course completion (Diamonds/Colored Stones) preferred.

Behavioral Characteristics

This role requires a detail-oriented and organized individual who can effectively collaborate with cross-functional teams to support product development processes. Key traits include adaptability to manage multiple priorities in a fast-paced environment, strong communication skills for coordinating with stakeholders, and a proactive approach to problem-solving and quality assurance.

Work Environment

This role is an on-site part of the Home Office team. The primary environment for this role is an open office. Considerable business is conducted using the telephone and computer technology. This role may be approved to work remotely on specific occasions but that does not change the ongoing classification of the role as on-site. Travel may be required to stores, conferences or events up to 20% of the time.

Why Work for Shane Co.?

Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer:

 

Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus.

Time off: You’ll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being.

Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You’ll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.

Health and wellness: We value