Assistant Manager, Tissue Recovery

Join LifeLink — Join a Life Saving Team!

About LifeLink
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

 What You’ll Do
As a Assistant Manager, Tissue Recovery, you will directly contribute to LifeLink’s life-saving mission.

Directs, delivers, and monitors tissue recovery staff training. Primary technical contact for tissue procurement. Ensures the performance of all recovery personnel relating to the proper procurement, storage, and shipment of tissue for transplantation. Provides support for in-services, Public Affairs activities, and professional development seminars. Assist in hospital development activity as needed. Maintains an open line of communication with the Medical Director, Executive Director, administrator on call, and Tissue Recovery Manager (GA).

 

Key Responsibilities:

• Assist with overall recovery staff management to include interviewing, hiring, evaluating, coaching, monitoring, mentoring, disciplining, and counseling staff.
• Case Coordinator duties to include:
  • Having access to cell phone and LifeLink designated computer while on call.
  • Receiving calls from Donation Coordinators or shared organ/tissue donors
  • Coordinate donor transportation.
  • Review donor information and assist in the determination of initial suitability for recovery
  • Communication with other processing agencies
  • Coordinate case staffing, logistics and communication (including communication with Eye Bank if applicable)
  • Works with primary coordinator to ensure compliance with required case activity.
  • Coordinate courier services to LLTB and applicable processors
• Assist Manager with enhancing external relationships with Medical Examiners and outside processors.
• Serves as primary staff resource for all aspects of tissue recovery.
• Assist the Manager in the development, maintenance, implementation and supervision of all procurement techniques and procedures for technical staff.
• Train, supervise, evaluate, and complete training documentation for new Tissue Recovery Coordinators, Primary Coordinators.
• Perform the function of the Primary Tissue Coordinator
• Adheres to established protocols set forth in LifeLink Foundation Tissue Bank standards and procedures manual.
• Participate in meetings with vascular recovery staff and communicate information related to the interaction between the Vascular Coordinator and Tissue Recovery Coordinators.
• Takes call to provide support for the primary coordinator and case coordinator and act as a liaison for administrator on call when necessary.
• Serve as a resource for staff. During multiple cases the Assistant Manager will help coordinate potential tissue donors with the Tissue coordinator on-call and will be required to participate in tissue recovery activity as needed.
• Updates and maintains Tissue Recovery staff training records to include tabulating donor activity and training verification by keeping relevant statistics and reporting these to the Tissue Recovery Manager and Recovery staff.
• Attend and hold continuing education meetings/courses and disseminate technical information to the staff.
• Documents meetings attended for CEU’s. Observes, evaluates, and documents staff compliance with established procedures and protocols.
• Participates with Tissue Recovery Manager in the preparation of annual evaluations of Tissue Recovery staff.
• Participate in process improvement activities and the establishment and maintenance of Key Performance.
• Participates and collaborates as needed with Hospital Development and PA in the education and development activities as they rel