Assistant Manager, Professional Chapter Communities

The American Marketing Association is looking for an Assistant Manager, Professional Chapter Communities! 

 

Who We Are 

About the American Marketing Association (AMA)

As the leading global professional marketing association, the AMA is the essential community for marketers. From students and practitioners to executives and academics, we aim to elevate the profession, deepen knowledge, and make a lasting impact. The AMA is home to five premier scholarly journals including: Journal of Marketing, Journal of Marketing Research, Journal of Public Policy and Marketing, Journal of International Marketing, and Journal of Interactive Marketing. Our industry-leading training events and conferences define future-forward practices, while our professional development and PCM® professional certification advance knowledge. With 70 chapters and a presence on 350 college campuses across North America, the AMA fosters a vibrant community of marketers. The association's philanthropic arm, the AMA’s Foundation, is inspiring a more diverse industry and ensuring marketing research impacts public good. 

 

AMA views marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. You can learn more about AMA’s learning programs and certifications, conferences and events, and scholarly journals at AMA.org. 

 

What to know about this role

• We are a fully remote organization with team members in over 20 states within the US. Work from the comfort of your home, a local coffee shop, or wherever in the U.S. brings you joy! However, please note that you MUST live in one of the following states to be considered for this role:
• Alabama, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, or Wisconsin! 
• We are unable to consider candidates who require an H1-B sponsorship at this time.
• The salary range for this position is: $62,000 to $65,000 based upon experience.

 

The impact of this role

AMA’s phenomenal Professional Chapters are comprised of marketing practitioners at all stages of their careers. This role is responsible for strengthening chapter engagement, supporting volunteer leadership, overseeing chapter operations, and fostering collaboration between AMA staff and Professional Chapters. This role will maintain the relationship between AMA and its Professional Chapters and its leadership by overseeing chapter operations, supporting volunteer leaders, organizing community-driven events, and cultivating a “sense of place” amongst our community of marketers.

 

What you’ll be doing 

• Chapter Operations + Support
• Monitors and supports the overall health and operations of the AMA’s Professional Chapters, ensuring volunteer leaders have the information and resources needed to serve their local communities in alignment with the AMA’s mission and vision and in compliance with federal and state laws and regulations.
• Serves as the first point of contact for Professional Chapter leaders by providing timely assistance, resolving operational issues, and connecting volunteers with appropriate AMA resources.
• Creates and maintains chapter communications, newsletters, training materials, operational guides, and other resources that enable volunteer leaders to successfully fulfill their roles.
• Manages the Chapter Excellence Awards (CEA) and Ric Sweeney Chapter Volunteer of the Year Award in partnership with PCC representatives, including maintaining award processes, developing communications, coordinating submissions and judging, analyzing results, and managing recognition activities.
• Supports PCC meeting planning and special events, including scheduling, logistics, accommodations, meeting materials, note-taking, and follow-up communications with guidance from the Senior Director, Membership.
• Monitors chapter performance and organizational health by maintaining internal and external data, preparing reports, and partnering with the Professi