Assistant Manager - Operations

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. 

We have a job opening for a full time Assistant Operations Manager in our Riverside, CA location. The primary role of the Assistant Operations (Ops) Manager is to drive performance and assist Operations Manager with responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the Distribution Center (DC). The Assistant Ops Manager will drive consistency and cost reduction through the creation and implementation of standardized work processes; and will closely monitor distribution results and execution against company standards.

• Assists the Operations Manager in reviewing, recommending and developing changes in operations, processes, and systems. Assists in ensuring the proper implementation of approved changes.
• Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.
• Oversee the company fleet to ensure safe operation and management, following all company policies and legal requirements.
• Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account.
• Lead warehouse personnel and supervisors; including the hiring, training, development, supervision, and performance management of team members.
• Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives. 
• Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers. Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action. 
• Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company’s growth and profitability plans.
• Provide leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.
• Participate in company meetings and initiatives as appropriate. Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members.
• Represent the company to the community in a positive manner, consistent with its marketing and customer goals.
• Travel required 10% of time.
• Other duties as assigned.

• Bachelor’s Degree in Business or related field, or equivalent combination of education and experience.
• Minimum of 5 years of supervisory experience in distribution or production environment. 
• Proven leadership characteristics such as working well with others, knowledge sharing expertise with fellow peers, fu