Position Overview

Under direction of the Manager of Security Operations, responsible for assisting in establishing and administering systems and procedures to provide the comprehensive security and safety of all company property, buildings, personnel, and visitors. Duties include planning, supervising, and coordinating Security Operations on a 24-hour basis. Investigates and reports on security issues as required to the Manager of Security Operations. Oversees departmental training program, cross training program, and field training program.

Essential Job Functions

• Assists the Manager of Security Operations with the administration of department personnel policies involving hiring, daily supervision, evaluation and disciplinary action.
• Manages all aspects of the Security Operations Center.
• Schedules department staff, including overtime details to assure adequate security presence at all times.
• Provides leadership, mentoring, coaching and education to develop and maintain an effective, well trained staff based on performance standards.
• Assists Manager of Security Operations in researching and developing policy and procedures; recommends and assists in the implementation of goals and objectives.
• In cooperation with the Manager of Security Operations, administers and controls costs related to department operations.
• Assists with department records keeping and management.
• Designs, schedules, reports and tracks training of security personnel.
• Assists Manager of Security Operations in leading investigations and/or coordinating investigations with appropriate departments and outside agencies.
• As the department firearms instructor, responsible for developing duty weapons qualification requirements and delivering weapons-related tests, instruction and training to all commissioned security personnel; inspects/approves duty weapons and keeps records of firearms proficiency and training.
• Assists in hiring qualified employees by participating in the interview process and making recommendations regarding the employment of applicants.
• Reviews incident reports, required forms, and related documents prepared by subordinates to ensure accuracy and timely completion; corrects or instructs officers to make corrections.
• In cooperation with the Manager of Security Operations, establishes and maintains partnerships with appropriate local, state and federal law enforcement officials.
• Collaborates with Manager of Security Operations to ensure employee and company compliance with all Texas private security statutes and rules.
• Assists departmental leadership in the disciplinary process and staff performance appraisals.

• Works in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others.
• If certified as a Breath Alcohol Technician (BAT), may be required to perform evidential breath alcohol testing in the absence of trained medical personnel.
• Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons.
• Manages Security Operations equipment to make sure it is appropriate, up to date, and functional.
• Attends training and other required company functions.
• Performs special duties as required and assigned.
• Oversees departmental training program, cross training program, and field training program.
• Direct report for Security Supervisors and Departmental Training Coordinator.

Knowledge, Skills and Abilities

• Education: Associate’s degree or a minimum of sixty (60) post-secondary credits supplemented by college level coursewor