Assistant Manager, Commercial Sales

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Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

Title: Assistant Manager, Commercial Sales

Exempt Status: Exempt

Management Level: Supervisor

Job Summary: 

Mattress Firm Commercial Sales is seeking a motivated and results-driven Assistant Sales Manager to help lead our growing B2B sales organization. This individual will play a critical role in coaching, developing, and supporting a team of approximately nine sales professionals while driving performance through data analysis, pipeline management, and process optimization.

The ideal candidate is a strong leader with a passion for developing talent,

identifying growth opportunities, and using data to improve sales performance. This role is well suited for someone who thrives in a fast-paced environment and enjoys balancing people leadership with analytical decision-making.

 

Competencies:

Microsoft Product:   Intermediate Excel with Pivot table knowledge. Intermediate PPT

Internal Note: SM & above welcome to apply. B2B experience preferred.

Essential Responsibilities

• Conduct weekly one on one coaching session to drive performance, accountability and professional development
• Analyze sales performance against budget, KPI’s and activity metrics to identify trends, coaching opportunities and areas for improvement.
• Monitor and manage sales activity through CRM, including quotes, opportunities, pipeline health, assigned leads, inbound leads, and trade show lead follow-up.
• perform regular call reviews and live coaching sessions to improve sales effectiveness, customer engagement, and conversion rates.
• Develop and execute performance improvement plans for underperforming team members and structured onboarding and success plans for new hires.
• Ensure consistent adherence to sales processes, CRM usage standards, and lead management expectations.
• Utilize data and reporting to identify business trends, maximize seasonal sales opportunities, and improve overall team performance.
• Prepare and present weekly performance summaries, KPI reporting, and actionable recommendations to the Sales Manager
• Assist with the development and enhancement of training materials, sales tools, and best practices.
• Recommend and implement process improvements that increase efficiency, productivity, and sales effectiveness across the Commercial Sales team.

Non-Essential Responsibilities

• Assist in the development, maintenance, and enhancement of sales training materials, onboarding resources, and sales playbooks.
• Support the creation and maintenance of product information, specifications, competitive positioning, and sales support materials as needed.
• Champion company culture by fostering teamwork, engagement, accountability, and a positive employee experience
• Support and execute departmental and company initiatives as assigned by Sales Leadership.
• Collaborate with cross-functional teams to improve sales processes, communication, and operational efficiency
• Assist with special projects, reporting initiatives, and business development efforts as needed

Education

• High School diploma or equivalent required

Professional Experience

• 2+ Years Leadership/coaching required And
• 3+ Years Sales experience required

Skills List

• Upholds Mattress Firms core values: Service, Passion, Integrity
• Interper