Assistant I, Student Life ((Hourly)

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Assistant I, Student Life ((Hourly)

Job Description Summary:

Provides clerical and administrative support to a departmental office or program.

Job Description:

Description of Duties and Tasks

• Performs office duties supporting Student Life staff and departmental programming and initiatives, including but not limited to word processing, data entry, maintaining files, processing mail, duplication requests, and reviewing and maintaining forms on Student Life’s internal portal, MySL.

• Gathers, compiles, and enters data, producing routine reports and documents.

• Produces recruitment & communication materials via Canva & Google Suite, including but not limited to handouts, flyers, newsletters, brochures, manuals, and other documents.

• Respond to inquiries and requests in the office, via phone, and through email.

• Inputs budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.

• Maintains tracking systems and engagement & communication logs.

• Operates office equipment such as copiers and fax machines.

• Assists in engagement development, planning, execution, assessment & evaluation of departmental programs & initiatives.

• Provide excellent customer service to internal and external partners while establishing and maintaining effective working relationships.

• Participate in regular Student Life meetings, trainings & events, as needed.

• Regularly travels within the ACC serving district for meetings, training, etc.

• Other duties as assigned.

Knowledge

• Office procedures and practices.

• Customer service & professionalism.

Skills

• Maintaining confidentiality of work-related information and materials.

• Establishing and maintaining effective working relationships.

• Maintaining an established work schedule.

• Effectively using interpersonal and communication skills.

• Effectively using organizational and planning skills.

• Entering data, maintaining files, and performing other clerical duties.

• Effective customer orientation when working with a multicultural population.

• Ability to work effectively independently and on a team.

Technology Skills

• I