Assistant General Manager
Hilton Grand VacationsAbout the role
Casa Del Mar Resort, Located in Ormond Beach, FL is hiring an Assistant General Manager. The Assistant General Manager supports the overall operational leadership of the resort and helps drive financial performance, service excellence, and property standards.
Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
The Assistant General Manager is responsible for the functionality and servicing of resort operations for HGV. Responsibilities could include overseeing the front office, housekeeping, food and beverage, recreation, and engineering functions while meeting and or exceeding all agreed upon financial and operational goals and objectives for the resorts. They will establish, foster, and promote a positive work environment while also maximizing guest and team member satisfaction. They lead others by exemplifying the HGV values while also inspiring independent action and initiative.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The Assistant General Manager is responsible for the functionality and servicing of resort operations for HGV. Responsibilities could include overseeing the front office, housekeeping, food and beverage, recreation, and engineering functions while meeting and or exceeding all agreed upon financial and operational goals and objectives for the resorts. They will establish, foster, and promote a positive work environment while also maximizing guest and team member satisfaction. They lead others by exemplifying the HGV values while also inspiring independent action and initiative.
In alignment with the General Manager, develops and executes initiatives for Resort Operations within designated site locations. Develops clear goals and ensures that policies and guidance are in place to clearly define responsibilities, processes, delegations, and decision-making powers for goal achievement. Maintains compliance with organizational, business, and financial regulations.
Holds accountable and manages various Department Heads, including overseeing timetables, work schedules, management, and leadership of Team Members within the different disciplines. Attends all meetings and other managerial gatherings, as directed by Hilton Grand Vacations.
Oversees HR management practices that are executed by direct reports which include recruitment, performance management, and corrective action in partnership with the HR Business Partner and identifies and coordinates development plans for team members to ensure continued growth and success within the organization.
Monitor all systems and processes that directly impact the guest to ensure an outstanding owner/guest experience while mai
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