Assistant Food & Beverage Manager

POSITION: Assistant Food & Beverage Manager      

DEPARTMENT: Food & Beverage      

REPORTS TO: Vladimir Lora   

FLSA STATUS: Salaried Exempt          

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Food & Beverage Assistant Manager supports the Food & Beverage Manager in overseeing the daily operations of all dining and bar outlets at View Boston. This role is responsible for ensuring exceptional guest service, maintaining high standards of quality, and supporting team development. The Assistant Manager acts as a hands-on leader, fostering a positive culture while driving efficiency and consistency in operations.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Assist in managing daily operations of all food & beverage outlets, including the Beacon Bistro restaurant, Status bar, Skyline Café, and occasional events.
• Lead and supervise staff to ensure excellent guest service, proper execution of standards, and a positive team environment.
• Monitor quality of food, beverages, and service, ensuring compliance with company and regulatory standards.
• Support scheduling, payroll, and labor management to optimize efficiency and maintain budget goals.
• Train, mentor, and coach team members; assist with onboarding and ongoing development.
• Respond to guest inquiries, feedback, and complaints with professionalism and urgency.
• Ensure compliance with all health, safety, and sanitation regulations.
• Act as Manager on Duty as needed, providing leadership and decision-making support.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE     

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred; equivalent experience considered.
• Minimum 2–3 years of progressive leadership experience in food & beverage, restaurant, hotel, or hospitality operations.
•  Experience managing and training teams in a high-volume, guest-focused environment.
• Proven track record of meeting operational and financial goals (labor, cost control, guest satisfaction).
• Experience with scheduling, payroll systems, and point-of-sale (POS) platforms required.
• Prior experience in attractions, events, or multi-outlet operations a plus.

SKILLS AND ABILITIES

• Strong leadership and team-building skills with the ability to motivate and coach employees.
• Excellent communication and interpersonal abilities to engage effectively with guests, staff, and leadership.
• Strong problem-solving and conflict resolution skills; able to remain calm and professional under pressure.
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