Assistant Facililty Manager

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

Support the day-to-day support for facility operations & maintenance, client relations, contract/vendor management along with supporting accounts payable, budgeting, capital planning, reporting, project management and emergency planning processes for a multiple building portfolio in the Caparra Heights district of San Juan. Provide oversight of workflow management, preventative maintenance program and assist with negotiating and managing vendor relationships; ensure compliance with federal, state, and local regulations; and ensure compliance with risk management standards.

Key Responsibilities

• Monitor and maintain facilities operation and maintenance to assist the client in their efforts to provide a safe and reliable environment and to ensure compliance with all client and regulatory ESG policies and procedures.
• Assist account leader in developing and supporting effective on-going preventive maintenance program either through self-performance or vendor support.
• Acknowledge, generate, and provide updates for requested/needed work orders either through for self-performed remedy or dispatch to appropriate service provider for remedy.
• Assist with account management with development of vendor contracts, from scope development and support/coordination of bid process through transition.
• Participate in the performance oversight of all service contractors who perform contract services through routine interaction as the scope of work is performed.
• Promote and foster positive relationships with the client, Facility Maintenance team and vendor partners and track service requests as required.
• Assist accounting functions as required; Accounts Payable process, the preparation of monthly reports to owner including reconciliation of accounts, preparation of budget variance narratives, etc.
• Support the preparation of reports for the client on status of work orders and/or project work.
• Provide facility inspections as necessary.
• Perform basic remedial maintenance such as minor plumbing and electrical repairs
• Maintains stock inventory control.
• Support coordination for onsite meetings.
• Performs necessary safety inspections, including taking status readings on mechanical equipment.
• May directly and/or indirectly supervise individuals, building staff, other vendors and technology systems relied upon to manage the building(s) and services supported.
• Perform light maintenance needs as required
• Provide support for emergency situations (fire, evacuation, equipment failure, etc.) at all times.
• Other duties as assigned.

Experience

• High school diploma/GED equivalent; bachelor’s degree preferred.
• Fluent in Spanish & English, both written and verbal
• Minimum 5 years of real estate property / facility management or related experience, or any similar combination of education and experience.
• Strong attention to detail, well organized.
• Excellent oral and written communication and presentation skills.
• Proficient computer and administrative skills, with the ability to train and coach property staff as needed.
• Proven record of excellent internal and external customer service.
• Demonstrated willingness and ability to work independently and productively.
• Willingness to take initiative, accept direction and be held accountable for job responsibilities.
• Ability to travel among portfolio as required.
• Possess or obtain a valid state operator/ driver’s license with not major violations on MVR.
• Ability to lift 50 pounds.
• Ability to climb ladders.
• Ability to pass a drug screen and a criminal background check.

Compensation and Benefits

Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available.

Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.