US Hourly Rate: $25/hr (upon successful completion of training requirements)

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

About the Role:

THIS IS AN ONSITE ROLE FOR EVENTS TAKING PLACE IN WASHINGTON, DC & SURROUNDING AREAS. NOT A REMOTE ROLE.

OneCause, a Bonterra Company, is committed to helping cause-driven organizations amplify their message and raise more funds with easy-to-use fundraising solutions. First to market as BidPal in 2007 with revolutionary mobile bidding, our solutions now power online giving, event management, mobile bidding, and peer-to-peer fundraising for nonprofit organizations of all sizes.

This is a part-time, seasonal position supporting our clients during on-site events. The location of events varies.

Candidate Responsibilities:

• Execute OneCause events on location

• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff

• Help manage OneCause technology including OneCause/BidPal proprietary software, laptops, and iPads

• Assist Event Manager with assigned OneCause-related client expectations

• Assist Event Managers in navigating and troubleshooting our software in real time

• Review all client auction and guest data and make appropriate changes where necessary

• Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices

What you already know and skills you bring:

• 2+ years of in-person customer service experience

• Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.

• Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.

• High level of initiative

• Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)

• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones)

Bonus Points if you have:

• Scheduling flexibility

• Event, non-profit, or fundraising experience

• Experience with web-based software

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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Our Culture

At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra’s total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits