Assistant Director of Human Resources

Job DetailsJob Location: Admin Support Hilo 6 - Hilo, HI 96720Position Type: Full TimeSalary Range: $2,240.00 - $2,415.00 SalaryJob Shift: DayJob Category: Human ResourcesKTA Super Stores has been proudly serving the Hawai'i Island community since 1916. Starting with a modest 500 square foot grocery and dry goods store, we now employee almost 800 associates at 8 store locations, 1 stand-alone pharmacy, 2 warehouses and various administrative offices.

We believe that our associates are a big part of our success.  Imagine working for a company whose mission is to fulfill the needs of our Hawai'i Island community and provide strong community support.  Your ideas and expertise can help shape our community by providing a positive work experience to teens and college students, and long-term job opportunities for career-seeking individuals.

The Assistant Director of Human Resources - Performance Management will focus on improving employee relations, which includes providing regular training to our associates and management team across the island and investigating violations of company policy and government laws (i.e. harassment, discrimination, and retaliation complaints, theft).  This position offers room for advancement, and this individual will also need to understand all aspects of Human Resources, including payroll, compensation, benefits, recruitment and retention.





PRIMARY RESPONSIBILITY




The primary responsibility of the Asst. Director of Human Resources – Performance Management is to assist the Director of Human Resources with managing the HR staff and the department’s operations and assumes responsibility in the absence of the Director of Human Resources. The Asst. Director of Human Resources – Performance Management provides training and investigation assistance to our management team, ensuring that all associates are provided with a safe and secure environment, free of discriminatory and unfair practices.





ESSENTIAL DUTIES:

You MUST perform the following duties regularly and up to company standards:


Assist the Director of Human Resources with managing the Human Resources staff, including enforcing policies and procedures, and providing input towards approving wage increases, promotions, and disciplinary action.
Ensure compliance with federal and state regulations and monitor changes in labor laws and regulations related to discrimination, retaliation, harassment, payroll, benefits, compensation, and any other employee related topic.
Be knowledgeable of company policies, rules, regulations and laws. Develop new company policies and procedures.  Effectively explain the need for compliance to associates and managers.
Collaborate with Store Operations to manage and improve employee performance through a formal evaluation program and training workshops.
Develop, maintain and administer a formal training program for KTA’s management team.
Train our management team in best employee relations practices and strategies for managing our associates. 
Review, edit and approve constructive disciplinary actions and performance improvement plans as necessary, to address areas of concern or policy violations.
Work with store operations to perform interviews and investigations to identify and address employee relations issues, providing advice and guidance to management for situations regarding policy violations, performance management, disability and leave management, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization.
Review and resolve sensitive employee concerns and investigations, including interpersonal conflict in the workplace, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation in a timely manner.
Collaborate with legal counsel, when necessary, to ensure the best option for resolving employee relation issues.
Use surveys, interviews, and other studies to conduct research regarding company policies, performance reviews, and other employment issues. After analyzing the information, make recommendations on changes.
Record in writing and properly store all documents obtained in investigations of all employee relations incidents.
Draft and send written and digital correspondences to associates, management, legal counsel, government agencies and vendors.
Attend mediations, depositions and hearings for the company as needed.
Attend meetings, webinars, and continuous education seminars when scheduled.


NON-ESSENTIAL JOB DUTIES

In order to provide the best possible service to our customers, associates, and vendors, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge.


Assist in the development and implementation of payroll and benefits policies and procedures.
Administer employee benefits programs,