Assistant Director, Housing Operations
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Housing Operations, a division of Auxiliary & Business Services (A&BS), is excited to welcome candidates for the position of Assistant Director. This position supports the vision and mission of the housing operations by overseeing the operations of assigned housing areas including direction of staff and initiation of all related activities to ensure effective operations, efficient use of resources, and a focus on excellence in Custodial, Maintenance, Service, Safety, and Teamwork. Deliver a well-maintained, clean, safe, and secure living experience for students and guests; supporting at least 5 staff, 50 technical service employees in a variety of housing options for over 4,000 students with an annual operating budget of near $7 million. As an incoming team member of Auxiliary and Business Services, it will be expected that all employees embody and model Penn State’s and Finance and Business’ Values to deliver an exceptional on-campus experience for our students, families, and guests.
The successful candidate will be responsible for the following:
Direct daily activities of staff and technical service employees to ensure best operational practices are followed in an effective manner and in accordance with accepted housekeeping and maintenance standards. Ensure safe working conditions are maintained in the area. Direct the formulation of plans and establishment of daily work schedules for employees. Direct staff in the planning and scheduling of work during peak time periods such as Arrival, Fall Break, Semester Break, Spring Break, and Summer.
Inspect residential areas and observe employee performance to insure conformity with standards and practices. Correct deviations through the appropriate supervisory staff. Oversee the coordination of housekeeping practices and preventive maintenance programs. Consult with staff to propose methods for improvement. Keep abreast of current developments in higher education and campus housing. Investigate, formulate, and implement new technical, cleaning, and maintenance procedures, products and equipment allowing more cost-effective use of resources.
Identify maintenance issues, initiate projects and work request and oversee implementation of corrective action by internal maintenance staff and contractors. Recommend major maintenance projects and purcha
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