Assistant Community Manager (Tri-Command)

WinnCompanies is looking for an Assistant Community Manager to join our military housing team at Atlantic Marine Corps Communities at Tri-Command, which is located in Beaufort, SC.
In this role, you will be responsible for assisting the Community Manager or Senior Community Manager with the routine operation of the community.

Responsibilities

• Serve as the first point of escalation for customer service or management related issues in the Community Center.
• Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit, and other financial responsibilities.
• Manage the day-to-day operations at the community center or office, including direction to the Resident Service Coordinators.
• Responsible for checking all property management team data entry for accuracy within community database Yardi.
• Review and approve all new resident files.
• Enforce resident guide and community standards by regularly inspecting common area of community.
• Monitor and assist in completing resident journey touch points.
• Ensure all required daily, weekly, and monthly reports are complete, accurate and on time.
• Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
• Assist and participate in the organization and execution of company-sponsored resident events, including social events, educational classes, and community programs.
• Promote and practice incident-injury free (IIF) and sustainability.
• May be responsible for Resident Service Coordinator duties as needed, such as move-ins and move-outs. May conduct move out assessments with departing residents and assess any charge for damages. May be responsible for conducting move out information sessions.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with computer systems, including Microsoft Office.
• Excellent customer service skills.
• Superb attention to detail.
• Good organizational skills.
• Ability to manage multiple assignments and tasks.
• Ability to work with a diverse group of people and personalities.
• Availability to work nights and weekends as needed.

Preferred Qualifications

• Associate's degree in a business-related field.
• Experience in property management.
• Experience with Yardi property management software.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation,