Assistant Community Manager [Part-Time]

Description

We're Hiring: Part-Time Assistant Community Manager! 

Location: De Pere, WI
Hours: Part-Time 

Community Type: Senior Living Apartment Complex

Do you have a passion for people, a heart for service, and the ability to juggle tasks with a smile? Come join our vibrant senior living community as a Part-Time Assistant Community Manager—where every day is an opportunity to make someone feel at home.

What You’ll Be Doing:

• Supporting the Community Manager in the day-to-day operations of the property
   
• Building strong, friendly relationships with residents and their families
   
• Assisting with leasing, tours, and resident move-ins
   
• Planning and supporting community events and activities that spark joy and connection
   
• Helping with office administration, communications, and resident service requests
   
• Being a go-to problem solver, cheerleader, and all-around team player
   

Who You’ll Be Working With:

A community of lively seniors who love bingo, potlucks, walking clubs, and great conversation. You’ll be part of a team that values respect, compassion, and fun!

What We’re Looking For:

• A warm, approachable personality and a genuine love for working with seniors
   
• Excellent communication and organization skills
   
• Prior experience in property management, hospitality, or customer service (a plus, but not required)
   
• A team player with a can-do attitude and strong attention to detail
   

 Why You’ll Love It Here:

• Make a real difference in people’s daily lives
   
• Be part of a supportive, tight-knit team
   
• Gain experience in both property management and senior living
   
• Room for growth and development
   

If you're ready to bring joy, support, and top-notch service to a senior community that feels like family, we want to hear from you!

Apply today and help us make home feel even more special.

ACC offers competitive pay, 401K, paid time off, & bonus opportunities! 

Essential Duties

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to all interested prospects.
• Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and all maintenance requests in a timely manner.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals.
• Generate, distribute, and monitor renewal notices and follow up accordingly.
• Coordinate and process all lease paperwork for all move in and move outs.
• Collect payment of rent according to company procedures and policies.
• Assist in the attention to all delinquency matters and reporting as need be.
• Maintain strong resident relations while continuing to enact company and community policies.
• Assist Community Manager in resident relations.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Record and document all resident correspondence as appropriate.
• Report and document all accident and emergency situations to the Community Manager in a timely manner.
• Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
• Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
• Understand, maintain, and stay up to date on assigned property(s) description and classification.
• Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.

Requirements

Knowledge, Skill & Ability Requirements

• High School diploma or equivalent required.
• Previous customer service experience required.
• 1-2 years of leasing or property management experience preferred.
• Knowledge and experience in office or clerical setting.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation sof