Assistant Clinic Manager

What we are looking for

NextCare is looking for an Assistant Clinic Manager to be part of their urgent care team.

 

Responsibilities

The Assistant Clinic Manager is responsible for assist in the management of facility resources and staff in compliance with established policies and procedures. In addition, assists in ensuring the clinic is running smoothly and that patient flow is at an optimum.

 

How you will make an impact

The Assistant Clinic Manager supports the organization with

• Assists the Clinic Manager with ensuring adequate staffing is present through the scheduling of clinical staff, Clinical Care Specialists and Patient Service Specialists, and any additional staff needed
• Maintains skills as Clinical Care Specialist and/or Patient Service Specialist, as applicable, to work in the capacity of either position when staffing needs arise
• Manages programs, as necessary, to ensure an adequate level of supplies and equipment are present in the facility. Makes suggestions for additional and replacement of equipment.
• Provides feedback to the Clinic Manager and/or Area Operations Manager regarding Clinical Care Specialist and Patient Service Specialist conduct and performance
• Supports Clinic Manager and/or Area Operations Manager in preparation and delivery of performance management documentation and communications
• Addresses client concerns promptly, utilizing customer service skills. Makes recommendations for and/or assist in implementing resolution as determined necessary
• Participates in interviewing, hiring and training of personnel
• Ensures that service standards are being achieved. Monitors the service tracking mechanisms for opportunities for improvement as it relates to patient experience

 

Essential Education, Experience and Skills:

Education:  Minimum of High School diploma or equivalent

Certification:  Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council.

 

Valued But Not Required Education, Experience and Skills:

Education: Minimum of Bachelor's Degree

Experience:  Minimum of three years previous management experience in healthcare related field, preferably in medical office environment. Strong human resource and financial management skills. Typing and computer knowledge.

Additional Training: Other medical or academic degree. Customer Service, Human Resource and Financial Management training.