Assistant Booth Administrator FT

PAYSCALE:

$21.22 -$25.40

Join the Vallarta Supermarkets Family!

At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you!

About the Role

The Assistant Booth Administrator supports the Booth Administrator in overseeing daily booth operations, including financial services, compliance, and customer service. This role assists with training, scheduling, and supervising booth associates while ensuring accurate processing of transactions and exceptional service. Acting as a backup leader in the Booth Administrator’s absence, the Assistant Booth Administrator plays a key role in maintaining efficiency, compliance, and positive customer experience.

What You’ll Do

• Smile and greet all customers and team members while delivering extraordinary service.

• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.

• Assist in planning, organizing, and controlling booth operations in line with company policies.

• Help supervise, train, and schedule booth associates.

• Cash payroll and government checks using the Check Cashing Program.

• Process wire transfers in compliance with federal/state programs and Vallarta policy.

• Sell lottery tickets, money orders, stamps, mobile airtime, and other services.

• Issue cash loans/change to management for cashiers and receive pickups.

• Balance Front End, Taqueria, and Self-Checkout tills.

• Prepare daily sales reports, bank deposits, and monthly balance reports on time.

• Review booth transactions for accuracy and compliance.

• Ensure booth equipment and systems function properly; report issues promptly.

• Assist with completing BSA/AML compliance reports (SARs/CTRs).

• Maintain booth cleanliness, safety, and an inviting environment.

• Enforce company safety policies and report unsafe acts or conditions.

• Support annual evaluations and team member scheduling.

• Step in for the Booth Administrator as needed.

• Perform other duties as assigned.

Physical Requirements

• Stand and walk constantly (6–8+ hours/day).

• Frequent bending (neck/waist), squatting, twisting, and reaching above/below shoulders.

• Frequent hand use for grasping, pushing, pulling, and fine manipulation.

• Lift and carry up to 10 lbs. frequently and up to 25 lbs. occasionally.

• Heaviest item required to carry: 20 lbs., up to 4 feet.

• No driving, heavy machinery, uneven ground, or exposure to dust/fumes required.

What We’re Looking For

• Friendly, courteous personality with strong customer service skills.

• Knowledge of booth services and prior cash handling experience.

• Ability to perform math calculations related to the job.

• Basic computer skills (Outlook, Excel, Word).

• Must be able to speak, read, write, and understand English.

• At least 6 months of experience working in Vallarta’s customer service booth.

• Responsible, professional, and positive attitude.

• Willingness to transfer to other store locations within a reasonable commute.

• Must be legally authorized to work in the U.S.

Work Environment

• Fast-paced customer service booth setting with direct customer interaction.

• Focus on compliance, accuracy, and customer satisfaction.

• Team-oriented, supportive workplace.

• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Benefits

Full-Time Team Members

• Health medical plan: $25/week, plus free dental & vision.

• Free $25,000 Basic Life and AD&