Assistant Beverage Manager - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping WOW experiences for our guests.

THE JOB:

As the Assistant Beverage Manager, your role is pivotal in ensuring the operational excellence of the beverage department. Beyond just managing operations, including 8+ bars and 75+ team members, you'll be instrumental in shaping the guest experience. Your welcoming demeanor and attentive service will set the stage for memorable interactions with our guests. By genuinely connecting with them, understanding their stories and preferences, you'll personalize their experience and create lasting memories that extend beyond their stay. Your commitment to exceptional service will not only uphold our standards but also elevate the overall guest satisfaction, making their time with us truly unforgettable.

THE DAY-TO-DAY:

• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
• Direct smooth, efficient, cost-effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
• Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
• Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests
• Coordinate the requisition process and stocking of beverage outlets to maximize revenue for the division
• Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly
• Provide recommendations to management on daily operational issues
• Perform other job-related duties as requested

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holidays
• Scheduling experience
• Experience managing employees using a Collective Bargaining Agreement
• Experience working in a similar resort setting
• Administrative abilities
• Working knowledge of inventory management
• Able to effectively communicate in English, in both written and verbal forms
• Able to lead and mentor a team
• Ability to work under pressure
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

 PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communit