Art Director, eCommerce

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Los Angeles

The intersection of media and technology is our sweet spot and we are fortunate to be headquartered at the epicenter of the creative economy - Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About the Team

This role works with the Creative Director and other Art Directors to ensure the brand and design integrity of all the assets created by the Creative Services Design team.

Our team creates eye-catching designs that capture and hold our audience’s attention. We create digital, print, and experiential assets across multiple platforms and formats, worldwide. Our key goals are audience development and retention, for our streaming service, our games, our events, our eCommerce, and other ancillary products and markets. We are the team that creates the brand’s visual identity, on both the B2C and corporate B2B side. Our work accelerates audience/consumer growth, drives revenue, and is key to the expansion of the Crunchyroll family of brands. We build internal and external relationships, and have the ability to create innovative campaign assets that significantly impact global growth.

We showcase the latest shows and accompanying merchandise; concept enticing ways to market these shows and products. We are responsible for developing the look and feel for new and existing events worldwide, including Anime Awards, Crunchyroll Expo, and more. We work closely with game developers, studios, and IP holders to publish and co-publish games to a worldwide audience. This team is highly collaborative, working closely with multiple stakeholders to ensure success in competitive and fast-growing markets.

About You:

You understand that good design speaks to the viewer and drives measurable marketing results. You are a creative leader, you manage a high-velocity team, you elevate the quality of work, and inspire staff. You hold designers to high standards, ensuring that there are no misaligned elements or that are distracting from the overall asset message. You have a quick eye for rearranging design elements to create better hierarchy and visual harmony. Driving exciting design is your passion. Though you love creative work, you also have the qualities of a business leader—strong organizational skills, ability to establish and manage key metrics and have the ability to prioritize work based on business objectives. You have a good understanding of the time needed to create various assets—from simple re-sizes or versioning to full multi-channel campaigns. You are a cross-team collaborator, working with multiple business lines and teams, including paid media, lifecycle marketing, product design, video creative, games, events, social media, editorial, PR/comms, HR, sales, licensing, and of course, eCommerce. You are an expert at managing high-volume workflow, establishing and maintaining an organized environment, and fostering transparent communication and objectives that allow the creative staff to flourish. You must have excellent visual and communication skills. You are a teambuilder with the ability to create a team with a client and audience-centric mindset.

Requirements: 

• Bachelor’s degree
• 8+ years relevant experience
• A portfolio that demonstrates excellence in visual design and consumer branding and eCommerce marketing
• Experience leading a creative team in media, OTT, gaming, eCommerce, mass-market consumer brands and/or tech
• Expert level of knowledge in Adobe Creative Suite products
• Experience leading iterative design process to identify and improve existing solutions
• Experience working cross-functionally with internal and external partners
• Experience establishing and managing to metrics and business objectives
• Ability to lead team in generating ideas and fresh concepts, and lead through to execution
• A consensus-builder, you foster trust across teams through clear communication
• Excellent organizational skills, with strong experience managing high-volume workflow with overlapping deadlines
• Flexible and quick-thinking, you enjoy working in a fast-paced environment
• Strong attention to detail
• Must have a respect for fandoms, and understand the impor