Area Manager

 

TRIGO Global Quality Solutions is seeking to fill an Area Manager position in Corinth, MS. The pay starts at $58k a year and is a first shift.

Overall Purpose

Optimizing operational performance for all sites within a specified region

Ensuring client overall satisfaction by addressing their needs quickly and effectively

Organizing & coordinating teams in the region to fulfill jobs/missions, managing teams and ensuring good social climate at the sites

Prepare sites and teams for Technical resource requirements

Support and contribute to the company Quality Policies & QMS

 

Reports to

Director of Operations

 

Responsibilities

Client relationship & Business development

• Being the TRIGO face within region, assist all sites in region to guarantee client satisfaction and building a solid relationship. (incl. support to claim management)
• Ensuring clear and transparent communication to all clients in region.
• Developing business with existing clients in region on farming, and up selling (support provided by Sales for the quotation preparation and/or negotiation)
• Providing regional information on new client opportunities to Sales teams, and providing them insight for the quotations
• Monitoring competition (services, prices...) at regional level
• Assist in contributing to and/or making proper quotations within region.

Operations

• Monitor the regions financials to ensure progress toward set organizational goals
• Monitor regions contracts/missions for proper documentation/information
• Making sure operational management tools, and monitoring tools are up-to-date, with accurate information
• Ensuring compliance with established KPI for each site within region.
• Ensuring continuous improvement to optimize services provided within region.
• Visit/contact all sites on a regular basis
• Demonstrates commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Monitor overall service provided within region and all sites daily
• Ensuring staff availability and qualifications to perform the missions within region
• Assist in developing and retaining teams within region
• Working with recruiting at regional level to maintain levels at all sites considering turnover and new business

Technical

• Analyzing technical requirements within the region (existing or upcoming)
• Assist in pulling technical resources when needed to anticipate and address client needs
• Supporting development of technical expertise at regional level

Knowledge, skills, abilities

Hard skills

• Full proficiency in local language
• Proficiency in English
• Computer skills – Microsoft Office (Excel basics), Outlook
• Writing Work Instruction

Values & attitudes

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

Overall recommendations

 

• 5+ years of work experience in automotive and/or manufacturing
• Operational/Quality background with overview capabilities
• Management responsibilities (operational and HR)
• Exposed to client relationship
• Exp