Application Business Software Analyst

Overview

The responsibilities of this position include providing comprehensive support to business units and application developers for both vendor-provided and internally developed software solutions. This position requires the ability to work independently and collaboratively to analyze, design, and implement software that aligns with organizational objectives. Serving as a key liaison between business stakeholders, IT developers, and software vendors, this role ensures effective communication and successful delivery of technology solutions.

 

**This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.**

Responsibilities

• Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
• Coordinate functional requirements with business management and application developers to determine effective solutions
• Assist business owners with identification of technical problems and issues
• Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
• Create accurate and complete test plans for application testing
• Work with end users to develop and execute their test cases
• Proactively seek opportunities for business improvements
• Develop in-depth knowledge of the business unit by regular interaction with business owners
• Provide project support and administrative functions
• Perform additional duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or
• Minimum of two (2) years of end-user experience with the banking software application to be supported
• Technology project experience with knowledge of project plans and project management methodologies
• Familiar with conversion processes and methodologies
• Knowledge of application processes, design, construction, architecture and resulting business functionality
• Basic understanding of client/server, internet, intranet, and mainframe systems
• Ability to persuade and influence others on the best approach to take
• Analytical skills
• Effective oral and written communication skills
• Self-starter to proactively deliver high quality service to clients
• Ability to manage projects effectively to set objectives and prioritize multiple task
• Demonstrated ability to collaborate as a team player
• Banking experience perferred.

Additional qualifications required for Level II:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of business software analyst experience
• Project management experience
• Conversion experience with bank data and system upgrades
• Understanding of application integration
• Understanding of database structures and database access methodologies
• High energy with a “take charge and “make it happen” attitude able to work with little supervision
• Proactive and goal-focused with the ability to work independently and achieve results
• Strong analytical skills that produce results
• Time management skills
• Strong oral and written communication skills
• Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs
• Business units have confidence in your ability to suggest the correct approach for their needs
• Team player who shares knowledge
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality
• Advanced banking experience preferred

 

Additional qualifications required for Level III:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum seven (7) years of business software analyst experience
• Project