Analyst, Product Research

We are looking for an Analyst, Product Research to join the Property & Specialty Coverage & Contracts (PSCC) team.  The PSCC teams’ role is to fulfill Liberty Mutual’s promise through the development of contract language and customer notices. You will be responsible for owning, maintaining, and assessing compliance forms and contracts. 

In this role you will:

• Manage multiple Personal Property Product form and contract initiatives. Analyze information from various resources to develop recommendations. Drive revisions with a focus on quality and customer centricity. Own communication of changes to impacted stakeholders.
• Research and answer inquiries related to coverages, forms, and contracts from the organization and provide recommendations.
• Analyze competitor policy language to identify market trends and make recommendations for improving contractual competitive advantage.
• Monitor bureau and state activity, evaluating impacts to existing products. Collaborate with the Product Filings team on achieving approval of filings from regulatory authorities.
• Promote cross-departmental collaboration in order to meet business goals.
• Innovate and collaborate with other teams to develop language for new products and product updates.  

At the end of your first year a successful candidate will complete all onboarding activities, demonstrate understanding of the forms development process, and independently own and complete projects meeting all target metrics.

This job might be for you if you are:

• Inclusive.  You seek and value all voices. You embrace diversity and inclusion and encourage everyone to bring their authentic selves to work.
• Resilient.  You can encounter difficult situations and navigate through them with courage. You are agile and thrive in a quick-paced and ever-changing industry. 
• Curious.  You have a desire to dig more deeply, challenge assumptions and solve problems.  You adopt a growth mindset and seek to continuously learn and improve. 
• Driven.  You set high standards and make things better. You take risks to innovate across products, lines, and processes. You are motivated and proactively volunteer for new challenges.          
• Humble.  You are able to build trusting relationships and look for ways to build others up. You are receptive to feedback and showcase a desire to grow.
• Collaborative.  You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.
• Decisive. You can research and analyze criteria keeping a solutions mindset. You are self-directed and take ownership of the time you spend with us

• Prior experience with interpreting, applying, and/or drafting insurance policy contracts.
• Project Management experience working cross-functionally with multiple stakeholders. 
• Strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
• Prior experience in Claims, Underwriting, and/or Compliance in Insurance or Financial Services industry.
• A Bachelor’s degree in English, Business, Legal Studies, or related field preferred.
• A Juris Doctor degree or paralegal experience is beneficial.
• Proficient in Adobe, Excel, Word and PowerPoint.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded i