Analyst, Operations

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Lower Nazareth, Easton-Nazareth Highway 

Division: Solutions 
Job Posting Title: Analyst, Operations 
Time Type: Full Time

POSITION SUMMARY

The Operations Analyst will provide support to the Operations team, in the form of reporting and analysis and helping to create visibility to day-to-day success and opportunities of the site. The Operations Analyst will be gathering and maintaining data, making recommendations, and helping senior leaders make key business decisions. This position will work closely with the General Manager and Operations team to support the business.

This position requires attention to detail, analytical abilities, a creative mind to invent solutions to improve quality and internal process related to information sharing, data analysis, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Prepare daily Open Order Report

· Perform analytics on Cancel Dates, Order Status and other decision-based factors

· Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to support driving key business decisions

· Prepare Daily Dashboard

· Prepare various labor utilization reports from Time and Attendance System

· Produce various Inbound container status reports

· Produce metrics reports for the site

· Maintain accurate data to produce quality reports

· Support site in Quality processes and functions

· Work closely with Management on important issues and projects

· Review reports and recommend productivity and efficiency improvements

· Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules, and written reports for management to evaluate.

· Recognize and adopt best practices in reporting and analysis: data integrity, analysis, validation, and documentation

· Work closely with business leaders to analyze and document and implement best practice, consistent,

· Uncover trends and correlations to develop insights that can materially improve our operational decisions

 

Accountability

· Willingness to take personal responsibility for actions and the delivery of results

· Ability to adhere to standards

· Internally motivated and works well under pressure

 

Quality

· Strong problem solving and decision-making skills

· Ability to follow proper communication channels to initiate action

· Ability to effectively manage own time, multi-task, and prioritize for optimal output

· Continually seeking process improvement and innovation

· Impeccable attention to detail, passion for processes and systems.

Technical

· Ability to learn new systems and tools quickly

· Excellent analytical skills

· Ability to implement and validate corrective and preventative actions

· MS Office (Access, Excel, pivot tables) expertise

Communication

· Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.

· Willing to ask questions to gain a better understanding of requirements and develop continuous improvement ideas.

· Comfortable communicating with individuals throughout all levels of the organization.

· Demonstrated ability to work in a matrix environment. Must work well across multiple units across the company.

Business Understanding

· Understanding of the company’s business strategy, vision and operations as well as regional working relationships.

· Ability to gain knowledge and understanding of Client specific strategic objectives

OTHER DUTIES

· Performs other duties as assigned.

· Work overtime as dictated by business whether mandatory or voluntary.

 

SUPERVISORY RESPONSIBILITIES

· None

 

MINIMUM REQUIRED QUALIFICATIONS

 

Education and/or Experience

· Must have a high school diploma or general education degree (GED).

· 2 years’ experience working in a logistics/distribution/relevant environment.

 

Certificates, Licenses, Regi