Analyst of Human Resources Information Systems

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

8:00 AM to 5:00 PM Monday through Friday

Rate of Pay:

This is a Full-Time Administrative position at grade 215, with an annual salary range of $73,983 to $90,000. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

Medical, Dental, Vision Insurance

Life and Long-Term Disability Insurance

Flexible Spending Account (FSA, DCA, Commuter)

Retirement Plans (Pension, 457b, 403b)

Time Off with Pay

Professional Development/Expense

Tuition Reimbursement

Employee Assistance Program (EAP)

Sick Banks

 

FLSA Status:

Exempt

Grant Funded:

 

Job Summary:

Under the general direction of the Senior Director of Human Resources Information Systems (HRIS), the Analyst of HRIS serves as a technical point person, supporting HR systems in the organization. This role collaborates with HR, IT, and other departments to resolve system issues, manage user requests, and lead system-related projects. The analyst ensures data integrity, system functionality, and process efficiency while providing technical guidance and training to end users.
General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Minimum of 4 years of experience as an analyst.
• Proficiency in data management, database systems, and scripting languages such as SQL.
• Demonstrated experience with ERP systems, preferably Ellucian Colleague and Self-Service.
• Advanced skills in Microsoft Excel and reporting tools, with the ability to write technical specifications and generate complex reports.
• Proven ability to translate business requirements into technical documentation and system configurations.
• Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical audiences.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• High level of discretion in handling sensitive and confidential information.
• Commitment to continuous learning and professional development in HRIS technologies and practices.
• Experience in creating and executing test plans for software upgrades and patches.
• Ability to train end users and IT staff on HRIS functionality and updates.
• Familiarity with project management methodologies and tools, including Agile and Jira.
• Ability to participate in cross-functional teams and contribute to strategic initiatives
• Experience in technical documentation and training delivery.

Desired Knowledge, Skills & Abilities:

• Familiarity with HRIS-related platforms including PageUp eTalent, ImageNow, Entrinsik Informer, and Workforce eTime.
• Minimum of 1 year experience as an analyst supporting HR systems.
• Strong understanding of HR and payroll laws, regulations, and compliance requirements.
• Experience working in unionized environments and knowledge of collective bargaining agreements.

Essential Duties:

Technical Support & Troubleshooting:
Act as the primary technical resource for HRIS-related issues. Provide timely and effective support to end users by diagnosing problems, identifying root causes, and implementing solutions. Maintain a ticketing system to track issues and resolutions, and escalate complex problems to senior leadership or vendors as needed.


Project Management:
Lead cross-functional project teams to implement new HRIS features or enhancements. Develop detailed project documentation including timelines, milestones, risk assessments, and communication plans. Monitor progress and ensure alignment with institutional goals and compliance requirements.


Requirements Analysis & Documentation: