Analyst Employee Development 2

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

 

Deadline to Apply: June 5, 2024

 

**Qualifications may warrant placement in a different job level.**

Pay Grade

13

Position Summary

Works with Design Applications Training Team to develop and deliver training courses related to the CPS Energy GIS and other supporting applications. Executes learning development programs and processes. Collects and analyzes organizational and departmental data, identify best practices, and conducts research on industry trends to make business decisions.

Tasks and Responsibilities

• Deliver training on ArcFM, GIS Designer, ARM/Work Manager (WMIS), and other supporting applications and processes;
• Deliver training in-person and virtually;
• Continuously improve training effectiveness by incorporating safety, reliability, and customer service; 
• Partner with business units and customers to coordinate, develop and facilitate training programs that meet desired business outcomes;
• Create and coordinates training schedules, monitor course enrollments and ensure course credit completion, track and report attendance and provide support for pre- or post- course activities;
• Organize, coordinate, and maintain all training related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software, such as Camtasia;
• Measure and report learning outcomes by creating and implementing knowledge and skill-based assessments;
• Coordinate with, and support, the training delivery staff;
• Apply and adapt an instructional design process to create Instructor Led and Computer-Based Training course documentation (i.e., learning objectives, participant guides, facilitator guides, assessments, handouts, visual aids, how-to’s, etc.);
• Develop business processes to support and sustain learning outcomes, to ensure adherence to work practices and policies as part of the transfer of learning to actual work performance/behavior;
• Conduct analysis of training needs to determine opportunities for improving performance, and to provide customized training for all areas;
• Benchmark, research, identify, and implement best practices for training methods and technology into new and revised training programs;
• Create training-related communication materials, market the availability of training courses, and promote developmental opportunities across the enterprise;
• Conduct on-site observations and personnel interviews to determine training needs, and support post-training utilization of skills for business unit operating systems or procedures;

.

Minimum Skills

Minimum Knowledge and Abilities

Possess strong organizational, planning, multi-tasking skills to coordinate and organize multiple activities concurrently with sound judgment and initiative.Effective presentation and interpersonal skills demonstrating a positive enthusiastic attitude.Analytical and problem solving abilities.Possess strong and effective oral and written communication skills.Ability to grasp new concepts and methods quickly and apply what was learned in a one on one or in a class environment.Ability to work in an unstructured environment where flexibility, creativity and thinking outside the box is essential.Strong demonstrated character and leadership skills and respected by peers.Ability to lead and work with teams under pressure and with time constraints in a calm and professional manner, coordinating with others to achieve desired results and multiple deadlines.Personal computer (PC) experience in a Windows environment with Microsoft Word, Excel, Publisher and Power Point application software.Possess effective time management skills.Ability to meet goals and objectives with minimal direct supervision.Ability to work unscheduled time and/or weekends if necessary.

Preferred Qualifications

• Bachelor’s degree in Business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, and instructional design; 
• Experience and knowledge of ESRI’s ArcGIS applications including: ArcMap, ArcFM, and Designer GIS software; 
• Demonstrated proficiency in performing edits on gas or electric facilities in GIS;
• Demonstrated proficiency in the planning processes using compatible units associated with the overhead electric, underground ele