Analyst, Clinical Programs

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Our Connectivity and Data Integration team works diligently to build order and resulting capabilities for providers and care teams across the country. We support our clinical ordering process and other Tempus applications by bringing in structured clinical data from electronic medical records. As we continue to bring new customers onboard it’s critical to make sure we’re able to maintain ongoing support for these integrations. We’re seeking a highly-motivated Clinical Programs Analyst who is excited to explore the world of clinical genomic data.

What you’ll do:  Assist with research and clinical documentation export in HL7, FHIR, and JSON formats

Responsibilities:

• Meeting with new partners to explore connectivity options and demo the JSON
• Establishing ongoing JSON delivery and providing historic result backlogs
• Addressing concerns from partners and any issues discovered with ongoing JSON delivery
• Effectively communicating issues and resolving or escalating them as appropriate
• Managing deliveries proposed from internal sources such as the pharmaceutical research team
• Meeting internally to keep track of the reporting pipeline’s roadmap to anticipate any changes that could affect the JSON
• Managing day to day JSON operations (customer expectations, internal teams’ concerns, tracking deliveries and timelines)
• Ability to maintain products spun off of the JSON and the internal/external relationships associated with them

Required Skills and Qualifications:

• Bachelor’s degree, or equivalent industry experience
• 2+ years of experience on a support team in hospital or healthcare vendor space
• Ability to read & write JSON
• Ability to use command line interface (CLI)
• Experience with enterprise ticket system (Jira, ServiceNow, Zendesk)
• Excellent customer communication skills
• Passionate about support, maintenance and improvement of ongoing systems
• Ability and willingness to learn from your colleagues about scientific concepts outside of your area of expertise

Preferred Skills and Qualifications:

• HL7 (coding, interfaces)
• Familiarity with Slack
• AWS (CLI, S3, IAM)
• Familiarity with sFTP connectivity (SSH, public/private keys)
• Python and the ability to read/execute basic scripts
• Familiarity with integration engines (Iguana, Ellkay, CorePoint, Cloverleaf)
• Familiarity with EMRs (Epic, AllScripts, Cerner, McKesson iKnowMed, Meditech)
• Familiarity with healthcare concept codes (LOINC, SNOMED, ICD-10)
• Salesforce (managing accounts, understanding of hierarchies, understanding of IDs)
• Oncology or experience with genomic data

 

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.