Analyst Business Systems

Job Summary

Job Description

IT Business Systems Analyst – Coupa experience

Summary

This is your opportunity to make a real impact with an industry leader and a Chicago Tribune Top Workplace that has experienced double-digit growth for the last 50+ years. Medline is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams. If you’re passionate about optimizing procure-to-pay processes and enhancing user experiences, this could be an exciting opportunity for you!

Responsibilites

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.

• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from the Lead or Manager. Organize and engage in effective meetings with the team and business.

• Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with cross-functional teams, including senior leaders and executives.

• Research technologies/solutions available with minimal dependency on the lead/manager.

• Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.

• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.

• Interpret business requirements into functional designs. Collaborate with Developers on technical designs and development.

• Perform implementation and configuration activities, including prototyping, analysis, system configuration, operational implementation, and process documentation.

• Work with business partners for the development and implementation of new systems and the enhancement of existing systems.

• Working with large datasets within applications, developing reports and dashboards, as well as the creative problem-solving, leadership, and communication skills necessary to drive change.

• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with the minimal level of input and review from management

• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Education

Bachelor's degree in business or IT related field

Certifications

Coupa certification preferred

Work Experience

• At least 5 years’ experience working with the Coupa application with experience such as:

• Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.

• Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system’s health and performance.

• User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.

• Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.

• Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.

• Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.

• Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.

• Experience applying project management methodologies.

Skills/ Abilities

• Broad knowledge of hardware, software, and programming.

• Experience documenting complex processes and generating supporting diagrams.

• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

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