Ambassador Customer Assistant

The Community Ambassador plays a vital role in enhancing tenant engagement, supporting property operations, and coordinating community events. This position is ideal for someone who is organized, personable, and passionate about creating a welcoming environment for our tenants.

 

Pay Range: $25.00 - $28.00/hr
 The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Key Responsibilities: 

• Customer Event & Meeting Coordination
• Schedule D.O. Associate and Ambassador participation in weekly tenant orientations.
• Coordinate outreach efforts including:
• Calling, emailing, and door knocking for new move-ins.
• Assisting with planning and communication for future tenant events.
• Delivering Welcome Bags to new tenants.
• Support charity drives:
• Attend day-of meetings and events.
• Handle item pick-up and delivery for events.
• Amenity Management
• Maintain building amenities:
• Manage bike room tags and removals.
• Coordinate bulk item removal.
• General Support
• Assist with lateral file and mask installations.
• Conduct building inspections (common areas, exterior).
• Submit punch list work orders as needed.

 

Additional Duties

• Driving company vehicle to multiple locations.
• Climbing ladders.
•  Lifting or carrying items.
•  General maintenance, i.e., light bulb changes, use of hand tools and light cleaning, if required.

  Qualifications:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
•  Comfortable with outreach activities including phone calls and door-to-door engagement.
• Basic knowledge of property management operations is a plus.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.  ABM does not accept unsolicited resumes.   For more information, visit