Alternative Testing and Notetaking Services Administrator

Position Title The Alternative Testing and Notetaking Services Administrator About the University

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

About the Department

The Disability Access Center supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

Part of Western's Student Affairs division, the DAC is part of The Centers for Student Access, Community, and Intercultural Engagement (The Centers). The Centers also include the Office of Multicultural Student Services and its multiple cultural centers, and LGBTQ+ Western.

About the Position

The Alternative Testing and Notetaking Services Administrator is responsible for the management, supervision, and day-to-day operations of the Disability Access Center’s (DAC) Alternative Testing and Notetaking Services accommodation programs. Reporting to the Director of the DAC, the Administrator is responsible for ensuring equal access to and inclusion in these programs for all qualified students with disabilities. The Administrator is likewise responsible for ensuring that these programs are provided in a timely and effective manner per state and federal laws and University policies. The position manages high-visibility communications with faculty and staff partners and provides disabled students the access and accommodation resources required for their access at Western.

Must work on site in Bellingham.

Position Duties and Responsibilities

60% - Manage the Alternative Testing Program

• Oversee a professional testing center that administers testing accommodations for disabled students, ensures academic integrity, and provides timely customer services to disabled students and to faculty teaching students receiving testing accommodations.
• Independently manage and conduct daily operations of the DAC Testing Center.
  • Manage daily, weekly, and quarterly testing calendar.
  • Prepare and administer examinations.
  • Check in examinees, verify identification, and explain the exam process. Monitor examinees while testing and maintain a secure testing environment.
  • Promptly return completed tests to faculty per department procedures. 
  • Scribe and proctor tests through the DAC office as needed.
• Develop and ensure consistent implementation of documented protocols for DAC Testing Center operations, including protocols for test administration. Collaboratively with supervisor and access managers, identify issues and implement improvements to protocol and practice.
• Establish and maintain accurate records of DAC Testing Center operations, ensuring adherence to law, policy, and best practices regarding information security, privacy, and records retention. Maintain the confidentiality of student records and information in compliance