AI Program & Product Lead

Job Posting Title:

AI Program & Product Lead

Req ID:

10129170

Job Description:

Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination. 

Job Summary: 

The AI Program & Product Lead will drive the coordination and execution of AI initiatives across the Viewer Experience (VX) organization. This hybrid role combines program management rigor with product management vision—overseeing the VX AI roadmap, tracking deliverables, facilitating cross-functional collaboration, and ensuring timely delivery of innovative projects. The ideal candidate will bring a strong background in managing complex programs, a product-oriented mindset to shape AI capabilities that meet user and business needs, and the ability to translate emerging technology into meaningful solutions. This individual will play a key role in fostering innovation through structured planning, clear documentation, and effective stakeholder communication. 

Responsibilities: 

AI Program Coordination & Roadmap Management 

• Build and maintain the VX AI roadmap, tracking progress and strategic direction

• Manage project tasks, deliverables, timelines, owners, and dependencies for key AI initiatives

• Coordinate cross-functional workstreams and schedule project meetings

• Ensure timely execution and documentation of key initiatives across the VX AI portfolio

Product Definition & Enablement 

• Define and prioritize AI use cases that align with business objectives

• Evaluate technology solutions that best fit identified use cases

• Document clear requirements and success criteria to guide development and measure outcomes effectively

• Drive development efforts, adapting plans as needed based on feedback and evolving priorities

Stakeholder Communication & Governance 

• Communicate AI portfolio updates to stakeholders and leadership

• Present AI progress and plans to various VX stakeholders

• Communicate project status, milestones, and next steps to pilot groups and stakeholders

• Document and guide VX stakeholders through internal AI approval requirements and workflows

 

Documentation & Knowledge Management 

• Document all AI initiatives across VX to ensure visibility and alignment

• Oversee the AI documentation wiki and centralized storage repository

• Conduct project debriefs and document lessons learned to inform future efforts

Presentation & Demo Management 

• Update and manage AI presentation materials for internal and external audiences

• Organize product demos with internal stakeholders and external technology partners

Vendor & Agreement Coordination 

• Coordinate the review, negotiation, and approval process for third-party agreements

Basic Qualifications: 

• Bachelor's degree in technology management, business, computer science, other tec