Aftermarket Sales Representative

Location:

(SUL) Salt Lake City, UT

Job ID:

R0062035

Date Posted:

2024-09-17

Company Name:

HITACHI GLOBAL AIR POWER US, LLC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Job title: 

Aftermarket Sales Representative (ASR) 

Location: 

 Salt Lake City, UT

Reports to: 

Regional Sales Manager

 

Summary of the position: 

 

The ASR focuses on selling service, parts and rental solutions to all existing customers and prospects throughout an assigned territory. This role will serve as the primary customer facing sales representative supporting service-related solutions, targeting compressor systems and any other contracted OEM equipment represented by the Hitachi Air Centers. In addition, the ASR will be responsible for developing new service business at existing customer locations and competitive equipment installations. This role reports to the General Manager and is based locally in the 

assigned territory. 

 

Duties and responsibilities: 

 

• Meet or exceed assigned territory service revenue and rental sales objectives. 

• Prospect new opportunities utilizing all available resources while maintaining existing customers in territory – 

Convert – Penetrate – Retain (CPR). 

• Grow market share-focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing service business. 

• Promote, quote and close Preventative Maintenance (PM) Agreements. 

• Identify and communicate new equipment sales leads to the appropriate Equipment salesperson. 

• Understand and practice Strategic Selling principles and concepts. 

• Establish rapport and maintain regular contact with existing and new customers. 

• Work with Parts Coordinators, Service Coordinators and Service Managers to respond promptly to customer inquiries – ensure quick turn-around and timeliness for all customer inquiries and RFQ’s. 

• Ascertain customer business needs – assess and recommend new service offering(s) or improved service level ideas (VOC initiatives). 

• Maintain the highest standards of customer service – strive to meet / exceed customer expectations. 

• Utilize Sales Force to support and manage customer activities, quotes, leads, etc. 

• Be a key face of Hitachi Air Center locations to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer always. 

• Prepare all sales and activity reports, presentations, studies, and research as requested. 

 

Education: 

• Experience with technical product design; experience in compressed air eq