Bike Mechanic

Job Type Full-time, Part-time Description

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all.

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally: 1) Building an iconic brand and business; 2) creating an extraordinary place and path for our team; and 3) leveraging our success to drive community impact. We are a company driven by our purpose and values, with a collective passion for community, sports and lifestyle, and a drive to together build something that lasts and matters.

The Job:

At evo, we’re on the lookout for a skilled and passionate Bike Mechanic to join our dynamic team in Whistler. Whether you’re dialing in high-end mountain bikes or keeping our rental fleet trail-ready, your work will play a key role in delivering unforgettable riding experiences for our customers.

The ideal candidate is not only knowledgeable and experienced with bicycle repair—especially in the world of mountain bikes—but also thrives in a fast-paced, mountain-town environment. You'll need to be detail-oriented, a strong communicator, and a creative problem solver. We value team players who are stoked on bikes and ready to grow.

The Perks:

• Limited Staff Accommodation Available* 
• Complimentary Whistler Bike Park Pass (eligibility requirements apply*)
• 40 Hours of Paid Volunteer Time
• Charitable Donation Matching Program
• Extended Medical Coverage (eligibility requirements apply*)
• Employee Discounts and access to exclusive pro deals on top brands
• Flexible Work Schedules to suit your lifestyle
• Time Together Outdoors– ride days, community events, and volunteer activities

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

*Benefit not eligible for seasonal employees must work full-time, and meet the criteria to qualify for benefits. 

What You'll Get to Do:

• Assemble, inspect, diagnose, and tune a wide variety of bicycles, including high-end mountain bikes and e-bikes.
• Execute work orders efficiently while maintaining high standards of workmanship.
• Communicate clearly with customers about necessary repairs, costs, urgency, and maintenance timelines.
• Assist retail floor staff and customers with bike-related technical questions and recommendations.
• Perform regular maintenance and repairs on the rental fleet under guidance from the Service Supervisor.
• Track, complete, and log fleet servicing tasks.
• Organize rental bike prep for upcoming bookings and ensure bikes are ride-ready.
• Help maintain an accurate inventory of service and rental parts.
• Maintain a clean, safe, and organized work environment throughout the day.
• Participate in the development and refinement of service standards and training materials.
• Perform light janitorial duties and ensure cleanliness standards are upheld at all times.
• Be the go-to technical expert on all things bike-related.
• Support other departments or areas within the store or distribution center as needed.
• Train to mount skis and assist with ski service during winter (as designated).
• Get involved in evo events and give back through community impact opportunities.
• Offer friendly, welcoming, and knowledgeable customer service at all times.
• Support with various tasks as required

Requirements

What You Will Bring to the Team:

• A passion for bikes and customer service.
• Positive, approachable attitude — "cooler than no one!"
• Strong ability to multitask in a high-energy, fast-paced environment.
• Punctual, accountable, and a strong communicator.
• Attention to detail with a creative and proactive problem-solving mindset.
• Comfortable working both independently and as part of a team.
• Able to work full-day shifts, including weekends and holidays.

Skills & Experience:

• 1+ years of experience as a bike mechanic/technician.
• Proficient in:

              Disc brake setup and bleeding

              Tubeless tire setup

              Derailleur adjustments

              Suspension tuning and basic servicing (RockShox, Fox)

              Wheel truing and building