Senior Business Operations Director

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Business Operations

Job Qualifications:

Skills:

Customer Relationships, Financial Management, Innovation Development

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT Technology Defense – Army & Defense Agencies Sector is your place! You make it your own by bringing your ideas and unique perspective to our culture.

As a Senior Business Operations Director, you have the overall responsibility for managing a portfolio of Department of Defense programs. You will be responsible for successful oversight and execution of the business, including technical and financial performance as well as customer satisfaction activities. The Program Senior Director will be trusted to manage a portfolio of programs and teams – the success will be measured through the quality of program performance, staff performance, customer satisfaction, and growth.

The Senior Business Operations Director role is located in Falls Church, Virginia, office. To be considered, candidates will follow a hybrid schedule, requiring on-site presence at least three (3) or more days per week.

HOW A SENIOR BUSINESS OPERATIONS DIRECTOR WILL MAKE AN IMPACT:

Build and enhance technical competency areas focused on driving innovation, emerging technology, and differentiated business models into existing and prospective programs – establishing mature technical capability teams that can deliver advanced technologies to client missions.

• Identify, mentor, and grow existing technology talent within the business to establish a continuous pipeline of experts capable of delivering on contracts and supporting growth targets.
• Recruit and retain new experts to enhance existing on-contract technology deployment and operationalize a Centers of Excellence model.
• Continuously review existing programs, in collaboration with program delivery staff, to identify new technology insertion opportunities and enhancements to existing tools, techniques, and processes.
• Engage GDIT CTO Digital Accelerator Teams and External Strategic Alliances to identify relevant connection points, translate customer needs/pain points into technology solutions, and establish clear go-to-market strategies for driving new technologies into the business.
• Identify opportunities to take capabilities and solutions from specific program areas and more broadly apply them to other Defense Agencies current and prospective programs.

Develop a strong relationship with customers to create clear lines of communication, honest feedback, and trusted partnership; develop and maintain a scheduled contact plan to regularly review performance and adjust to better support our customers.

• Directs program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.
• Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits.
• Develops, reviews, and approves plans, schedules, consulting agreements and other program documents.
• Ensures the timely submission of all contractually required support and deliverable items.
• Frequent solicitation of customer feedback on employee performance and quality of deliverable items across all phases of contract performance.

Ensure fiscally responsible performance and improvement of portfolio within the Defense Agencies business plan

• Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement.
• Assess viability of current work and compare fiscal performance with FMR and anticipated annual performance.
• Make sound adjustments to increase margin performance while balancing stability and durability of employee workforce.
• Prepares and provides various reports and technical reviews for senior management as requested.
• Responsible for financial performance, including profitability and revenue growth, of assigned program(s).
• When revenue or margin impacts are identified, inform financial ana