Field Service Technician

<div class="content-intro"><p>&nbsp;</p> <p>&nbsp;</p></div><div> <h2>Join DYOPATH as a Field Service Technician</h2> Are you energized by solving technical challenges and helping people stay connected and productive? <p>DYOPATH is seeking a Field Service Technician who thrives on teamwork, problem‑solving, and delivering exceptional customer support both remotely and onsite.</p> <h2>Why You’ll Love Working Here</h2> <ul> <li><strong>Purpose with Passion</strong> – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns daily work into meaningful impact.</li> <li><strong>Grow &amp; Thrive</strong> – We invest in your development with certifications, training, and clear pathways for growth.</li> <li><strong>Award-Winning Culture</strong> – We bring the same dedication to excellence internally that we deliver to our clients.</li> <li><strong>Fun &amp; Respectful Teamwork</strong> – A collaborative, upbeat environment where achievements are celebrated.</li> </ul> <h2>Benefits Overview</h2> <ul> <li>Medical, Dental &amp; Vision Coverage</li> <li>Life Insurance</li> <li>401(k) with company match</li> <li>“You Pick a Day” paid holiday</li> <li>FSA &amp; HSA options</li> <li>Pet Insurance</li> <li>And much more</li> <li>Full benefits overview available at <strong>dyopath.com/careers</strong></li> </ul> <h2>Role Overview</h2> <ul> <li><strong>Location:</strong> On-Site (Brookfield/Winnetka, IL); Travel between multiple sites required</li> <li><strong>Schedule</strong>: 1st Shift (8a-4:30p); Monday to Friday</li> <li><strong>Pay Rate</strong>: $22.95 + mileage/travel reimbursement eligible&nbsp;</li> </ul> <h2>Your Mission as a Field Service Technician</h2> <ul> <li>Provide exceptional customer support by phone, email, and onsite.</li> <li>Manage daily technology operations including networks, email, and software systems.</li> <li>Support macOS, macOS Server, Windows Desktop/Server, iOS devices, Google Console, and VMware.</li> <li>Work with Workgroup Manager, Open Directory, Active Directory, and Google Console.</li> <li>Install and configure desktop computers, servers, printers, and related hardware.</li> <li>Install and troubleshoot interactive teaching solutions including boards and projectors.</li> <li>Repair and replace non-functioning computer equipment.</li> <li>Create, maintain, and update computer images.</li> <li>Maintain and upgrade networking equipment.</li>