Manager, Finance Shared Services

FleetPride is seeking a highly analytical and technically skilled Manager, Finance Shared Services to support and lead key functions across Finance Shared Services and Accounting. This role expands beyond reporting and analytics to include leadership and oversight of offshore transactional teams, ensuring operational excellence, standardization, and accountability across accounts receivable (AR) and accounts payable (AP) processes.

This individual will serve as a central leader for data-driven insights, reporting development, and process optimization, while also managing the performance and effectiveness of offshore teams. The role will drive visibility into key financial and operational metrics, establish and monitor KPIs, and ensure consistent execution of standardized processes across global teams.

In addition to advanced analytics and systems support, this role will be responsible for implementing governance frameworks, performance management routines, and continuous improvement initiatives across shared services operations. The ideal candidate combines strong technical and analytical expertise with leadership experience in managing offshore teams, driving process discipline, and improving service delivery.

DUTIES & RESPONSIBILITIES

Data Analytics & Reporting Development

• Lead the development, enhancement, and maintenance of financial and operational reporting across Finance Shared Services and Accounting
• Design and deliver KPI dashboards and standardized reporting for daily, weekly, and monthly performance tracking
• Translate business needs into actionable data models, reports, and visualizations
• Perform deep-dive data analysis to identify trends, anomalies, and opportunities for improvement
• Partner with stakeholders to improve visibility into key metrics such as close performance, working capital, transactional efficiency, and service levels
• Ensure consistency, accuracy, and integrity of data used in reporting

Data Mining & Insights Generation for Finance Shared Services & Accounting

• Serve as the primary resource for extracting and analyzing large data sets from multiple systems
• Develop scalable data solutions to support evolving business and reporting needs
• Identify opportunities to automate manual reporting processes and improve efficiency
• Provide ad hoc analysis to support leadership decision-making and strategic initiatives

Systems & Technical Administration

• Act as a functional and technical resource for finance and accounting systems (e.g., ERP, reporting tools, and data platforms)
• Support system configurations, reporting tools, and data structures to enhance usability and reporting capabilities
• Partner with IT and Finance leadership on system enhancements, implementations, and upgrades
• Troubleshoot reporting and system-related issues and provide user support

Offshore Shared Services Leadership & Governance

• Provide direct oversight and leadership of offshore AR and AP transactional teams, ensuring alignment with organizational goals and service expectations
• Establish clear roles, responsibilities, and performance expectations for offshore personnel
• Develop and monitor KPIs, SLAs, and productivity metrics to drive accountability, service quality, and continuous improvement
• Implement standardized processes, documentation, and operating procedures across offshore teams to ensure consistency and scalability
• Lead regular performance reviews, operational cadence calls, and business reviews with offshore partners
• Partner with third-party providers (if applicable) to ensure contractual adherence, service delivery, and issue resolution
• Identify training needs and coordinate onboarding and ongoing development for offshore team members
• Drive a culture of accountability, responsiveness, and continuous improvement within offshore teams
• Ensure compliance with internal controls, company policies, and audit requirements across offshore operations
• Act as escalation point for complex transactional issues, service disruptions, and cross-functional dependencies

Process Improvement & Automation

• Drive continuous improvement