Sales Support Assistant

POSITION SUMMARY:

The Sales Support Specialist plays a critical role in assisting the Sales team by managing administrative tasks, supporting customer inquiries, and ensuring smooth operations within the sales process. This position focuses on enhancing the efficiency of the sales team, maintaining customer relationships, and contributing to revenue growth by providing essential support functions.

Essential Duties and Responsibilities:

•    Support the Sales team
•    Maintain and develop assigned customer base.
•    Effectively manages time and resources to attain results.
•    Manages pricing and coordinates with AR for credit term compliance, payments, and collections.
•    Capacity to convey ideas effectively and sell a variety of products
•    Goal-oriented and driven self-start who can work independently within a team environment
•    Identify customer and department needs and satisfy them effectively.
•    Working knowledge of all products and categories to drive penetration of existing accounts.
•    Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
•    Support company sales and gross profit projections and goals as needed.
•    Attend department sales meetings, as scheduled, and participate in other activities as requested.
•    Samples documentation, follow-up, and documentation
•    Use reporting tools to identify penetration opportunities and report to the appropriate team member
 

Education and/or Work Experience:

•    Two years of experience in foodservice and/or foodservice sales or marketing
•    Excellent verbal and written communication skills, including the ability to make presentations
•    Interpersonal skills and comfort with meeting new people daily
•    Familiarity with relevant software, including Microsoft Office 
•    Ability to contact customers, complete sales, and manage other tasks independently
•    Time management and prioritization skills to meet deadlines and close sales promptly
•    Willingness to adapt and implement new marketing strategies and sales methods
•    Quick thinking to provide creative solutions that address customers' needs and concerns
•    HS Diploma or equivalent, College Degree Preferred; Not required
•    Proven ability to juggle multiple tasks simultaneously.

Relevant Skills:

•    Must have very strong urgency in meeting objectives and deadlines.
•    Requires the ability to apply common sense and understanding to carry out instructions furnished in written, verbal, or diagram form.  
•    Ability to complete tasks under standardized situations with occasional variables.
•    Must be a strategic thinker, inquisitive, innovative, and creative to build relationships, network, link resources and apply business practices
•    Ability to work effectively in teams and display integrity and honesty to participate and contribute to regional team efforts
•    Must be well-versed in technology, goal-driven, have good organizational and administration skills to self-manage and develop discipline, and be flexible and coachable
•    Must be able to meet and exceed sales performance goals and execute good time and territory management

Physical Requirements: 

•    Drive vehicle to customer accounts, conventions, company meetings, etc.
•    Lift/carry laptop and sales materials weighing up to 40 lbs., to and from office, home, car, and customer locations.
•    Must be able to constantly bend, reach above the shoulder, grasp objects, climb, kneel, squat, twist, and stand.
•    Regular contact with the public, customer representatives, and vendors

Work Environment:

•    Work hours may vary or change based on department requirements.
•    Multiple customer location environments, i.e., independent restaurants, institutions, chains, etc.
•    Must be able to work at a desk for extended periods, answer the phone, and work with a computer and related programs.