Production Manager

Description

Are you a process-driven manager with a proven history of leading teams in craft beverage production environments? Are you highly organized and an excellent communicator?  Do you have a driven personality and an eye for continuous improvement? Read on!

YOUR PURPOSE:  The Production Manager at Journeyman will improve efficiency, effectiveness, and overall operational performance within the organization.

All Journeyman team members must uphold and embody Journeyman’s Core Values.

CORE VALUES:

Grit

• Having a positive attitude that no challenge is too great
• Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
• There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
• 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great

Always A Journeyman

• Excellence is a lifelong pursuit and mastery is an illusion
• The joy is in the daily work and pursuit of excellence, not in the final destination
• A focus on continual improvement and doing our best

1st Customer

• Treating every customer with the mindset that they are the business’s 1st-ever customer
• Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
• Clean facilities
• Being available to the customer and timely responses in any capacity
• This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
• Never take the customer or employee for granted
• 362 and 59:59. We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59 and beyond if needed.

Ambassador

• Taking pride and ownership in your work
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity
• Extending common courtesy to self, employees, vendors, and guests
• Being an evangelist and promoter of the company and brand

We believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman team member:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match 
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Monthly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Welcome Tour with Owner/Founder, Bill Welter
• Annual Employee Putting Competition
• 3 Annual Employee Parties 

YOUR RESPONSIBILITIES:

LEADERSHIP, MANAGEMENT, AND ACCOUNTABILITY

• Direct and manage the team to follow processes and achieve outcomes.
• Conduct the Journeyman Distillery Employee Experience Ecosystem as per the process with every direct report.
• Manage the resourcing of roles within the department, with a focus on cultural fit.
• Coach team members to effectively complete tasks, communicate effectively with other stakeholders and grow their skills.
• With guidance from the Director, oversee Performance Management of direct reports including terminations, ensuring positive and respectful relationships are maintained.
• Undertake effective delegation and conduct informal on-the-job training for members to increase skills.

PLANNING & RESOURCE MANAGEMENT

• Plan for and oversee the scheduling of manpower and equipment for the production operation (Brewing, Distilling, Warehousing, and Packaging).
• Maintain accountability for the cost, utilization, and performance of employees and equipment.
• Implement and manage waste reduction, innovation, and production improvements.
• Execute daily production and quality entries into database system.
• Manage and execute month-end financial activities and inventory counts.

QUALITY CONTROL

• Create, maintain, and train standard operating procedures, standard work instructions, cleaning logs, and certifications.
• Implement and drive quality, 5S, and safety programs.
• Investigate and resolve complaints regarding spirit quality and presentation/packaging.

Requirements

YOUR ATTRIBUTES:

• Strong knowledge of distilling and brewing processes
• Commitment to quality and continuous improvement
• Excellent planning and organiz