Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

About the job:

Responsibilities

• Work as an individual contributor or lead others on specific process improvement or transformation and/or business as usual projects
• Identify opportunities for process improvement or organizational/job design and design future state processes gaining input and buy-in from multiple stakeholders
• Develop presentations to clearly communicate data, project status, and resulting improvements to management
• Educate and coach others in business process management methods
• Gather and assess process performance data
• Create charts, diagrams, and impactful deliverable documents using PowerPoint, Excel, Visio, Aris
• Conduct work observations; measure work activities; set productivity standards , facilitate group working sessions , establish, measure and report key performance indicators, conduct quantitative and qualitative analysis
• Plan and manage project tasks, risks, teams/ stakeholders and timelines
• Documents processes, policies, procedures and other key executive documentation

Qualifications and Skills

• Bachelor's degree required
• Proficiency in mapping processes using business process management notations (BPMN) or other industry standard is preferred (i.e. ARIS)
• Prior success in leading process redesign efforts on large programs
• Ability to work in a consultative manner across multiple business areas
• Ability to manage multiple ongoing projects
• Strong analytical & problem solving skills
• Ability to think holistically about complex organizational, process, and technology systems
• Highly organized and detail-oriented approach to personal work quality
• Strong written and verbal communication skills with experience interacting with senior executives and facilitating workshops and working groups
• Ability to create deliverable documents in PowerPoint, Excel, Word, Google Sheets
• Proficiency with statistical software packages (e.g., Minitab, SPSS) and Microsoft Office applications including pivot table analysis (Excel) and database construction (Access)
• Ability to build consensus and work in a team environment
• Self motivation skills, ability to work independently within a team environment and be a team player
• Experience with customer journey mapping, identification of moments of truth, and action planning.
• Strategic organizational change management experience from intent development through realization with strong focus on identifying and mitigating change risks
• Work experience and knowledge in at least one or more financial services functions: Wholesale Banking activities like Global Markets, Transactional Banking, Lending, Transaction Processing, Deposit Operations, Operations, Finance, Bond Financial Risk.

Experience

• More than 8 years of experience in a Process Management/Process Engineering / Consulting/ Corporate & Investment Banking roles AND 4+ years leading others in strategic planning/process engineering
• English Speaker, desirable Spanish as a second language, no mandatory

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $120,000 to $135,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Legal requirements

It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous e