Customer Success Manager (US Markets)

At Orbisk, we are on a mission to create a sustainable future by achieving an ambitious goal: zero food waste. We're looking for individuals who want to join our motivated team, where impact is at the heart of everything we do, and be part of our collective effort to build a better world. 🌍 To grow our impact as a ‘green’ stain, serving our customers and focusing on innovation is at our core. By embracing a culture of continuous learning, we listen to what our customers need and adapt, improve and enhance our sustainable solution. We are there to build long-term relationships and be a partner to our customers. Orbisk isn't just about technology; we are a driver for sustainable change, contributing to a positive transformation around the globe. Our hardware already helped eliminate a whopping 430,000 kg of food waste in over 30 countries, and we’re just getting started!🌱

Since we are scaling - our team is in need of another Customer Success Manager to help our clients reach their food waste goals through the use of our unique Orbi devices. You will work for the America's, together with one colleague. This means that twice a week you will do evening shifts. 

If you are looking for a role that enables you to actually make a serious positive impact on the planet - walk it like you actually talk it - then keep on reading!

What's on the menu?

On paper you'll carry the job title of Customer Success Manager. However, in the real world you get to carry the noble name of Food Waste Coach as well. Why? Because you get to lead our clients towards victory in their efforts to become champions in food waste reduction. How? By engaging with individual locations (hotels, cruise ships, etc.) as a trusted consultant on food waste reduction. Your goal is to help our clients identify where they can improve and implement these changes. They need you to analyze patterns in their food waste, so they can achieve their set goals. Translation: You are the food waste expert that no Head Chef, F&B Manager, or GM can do without. As icing on the cake, you will have the opportunity to engage in discussions within Orbisk on how we can further optimize and continuously enhance our product.

Requirements

The key ingredients for success

• Fluency in English speaking required - Big bonus if you speak any other languages(!).

• A track record of at least 2 years of relevant work experience.
  

• Passion for sustainability and coaching is a must.

• Commercial mindset and experience maintaining customer relationships.

• Able to travel to Europe a few times a year to be with the team. 

Why join Orbisk?

For a whole menu of reasons. Some lofty (reducing food waste also reduces our collective CO2 and H2O footprints), others more down-to-earth. After all, joining a scale-up that disrupts an entire industry is also plain fun. And a great conversation starter. Especially if that team is as driven and adventurous as ours. We also offer you:

• €3000 - €3900 monthly (depending on knowledge and experience) 

• Pension scheme and 30 paid vacation days (based on 40 hours per week)

• Company laptop and €250 netto home office budget per year

• Education & Alleo budget, and a travel allowance

• Free office lunch and an office dog to keep you company

• An office based in Utrecht and option to work partly remote

• A young and creative startup work environment that invests in your development

• A close-knit team with smart, enthusiastic colleagues who are happy to share their expertise with you. And on Fridays, a (non-alcoholic?) beer or two.

Get to know us

We can’t wait to tell you more about our plans. Reach out by clicking on that apply button!