Senior Business Intelligence Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.  Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.  Front Line is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE TEAM

Core Data Services team is at the center of Data and Analytics initiatives. We are building a modern data platform to support enterprise data needs. Our mission and yours too should you choose to join us, is to empower and enable our data community of data engineers, data scientists, analysts, product teams and decision makers to create value.

We are building a highly functional, performant modern enterprise Data Lake while supporting our current data platforms. We focus on creating trusted, usable data assets in an environment that enables LNE teams to drive value for fans and our business. This is what defines us as a Core Data Services Team. 

THE ROLE

We are seeking a dynamic and experienced Senior Business Intelligence (BI) Manager to lead our team in developing and optimizing BI solutions, solving complex analytical problems, and driving technical innovation. As the Senior BI Manager, you will be responsible for providing hands-on leadership to the team, defining the BI vision, managing the BI team, and ensuring the delivery of high-quality insights and analytics. The ideal candidate will have a strong background in BI tools and a passion for driving performance optimization and cost efficiency. As a key leader, you will collaborate cross-functionally with PMO, Product, and customer success teams to ensure the success of our BI initiatives.

WHAT THIS ROLE WILL DO

• Lead a team of BI professionals and collaborate closely with cross-functional teams to ensure the successful delivery of secure, scalable and efficient BI solutions.
• Develop and implement the BI strategy aligned with the organization's goals and objectives.
• Lead efforts to optimize BI tools and dashboard performance primarily on Databricks for optimal performance and scalability.
• Drive initiatives to lower overall costs associated with BI solutions through optimization of resource utilization, efficient data processing, and strategic resource allocation.
• Ensure the accuracy, reliability, and timeliness of data and analytics delivered to stakeholders.
• Drive the implementation of efficient BI workflows to support analytics, reporting, and other initiatives.
• Manage cross-team dependencies and work with tech leads on solutions.
• Encourage a culture of team-driven decision-making, ownership, and accountability.
• Establish and promote best practices, standards, and documentation for BI to ensure consistency, reliability, and maintainability of BI solutions.
• Manage and mentor a team of BI professionals and managers to foster a culture of collaboration, innovation, and continuous learning.
• Set performance expectations, conduct regular performance evaluations, and provide feedback to team members.
• Identify skills gaps and training needs within the team and develop appropriate development plans.
• Foster a diverse and inclusive work environment, ensuring equal opportunities for all team members.

WHAT THIS PERSON WILL BRING

• Proven experience (10+ years) in Business Intelligence, with a strong emphasis on developing complex BI solutions and performance optimization.
• Strong experience with BI tools, cloud databases, and ETL processes.
• Expertise in developing scalable and efficient BI solutions.
• Strong proficiency in SQL optimization, performance tuning, and query execution.
• Proficiency data modeling, and data warehousing concepts.
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