Senior Financial Analyst

About Shippo

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team, we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together:

As a Senior Financial Analyst, you will partner with revenue-generating teams including Sales, Customer Success, Product, and RevOps to drive insight into our business model, monitor performance, build forecasting and scenario models, and recommend strategic actions that accelerate topline growth. Your primary domain will be the revenue side of the business: booking trends, ARR/MRR, churn and expansion, pricing levers, product monetization, and go-to-market performance.

Shipping & handling responsibilities

• Build and maintain recurring revenue models (ARR, MRR, churn, expansion) and subscription metrics to forecast and monitor revenue performance and growth levers.
• Conduct in-depth variance, cohort, and trend analyses such as new business vs. renewals, upsell vs. cross-sell, by segment, or by product line.
• Partner cross-functionally to develop dashboards and KPIs that tie to revenue outcomes.
• Develop scenario models and “what-if” analyses to assess product pricing changes, packaging changes, go-to-market investments, and geographic expansion.
• Provide monthly and quarterly revenue reporting to senior leadership, building narratives, highlighting risks and opportunities, and presenting actionable recommendations.
• Work closely with Product to evaluate product monetization strategies such as feature-add pricing or usage-based billing and quantify impact on revenue metrics.
• Drive improvements in forecasting processes, data integrity (CRM and ERP alignment), and financial systems and tools to support scalable growth.
• Collaborate cross-functionally with Sales, Customer Success, Marketing, and Product to underpin decisions with financial insight and serve as a business partner for growth initiatives.

Your shipping requirements

• 3+ years of experience in financial analysis, FP&A, revenue operations, business operations, or similar, preferably in a high-growth technology company or SaaS business; investment banking experience is a plus but not a requirement.
• Strong proficiency in financial modeling, Excel (advanced formulas, pivot tables, scenario analysis), and comfort working with data from CRM and ERP systems.
• Able to thrive in a fast-paced, dynamic environment, work cross-functionally, and manage multiple priorities with ambiguity.
• Experience with revenue metrics such as ARR, churn, expansion, LTV, and CAC payback.
• Comfort working with business systems and technology. Experience with Salesforce, NetSuite, and BI tools (Tableau, Looker, Power BI) is a plus.
• Excellent communication and presentation skills with the ability to translate complex financial data into clear, actionable insights for non-finance stakeholders.
• Demonstrated strategic mindset: you don’t just report the numbers, you tell the story and recommend the course of action.
• Bachelor’s degree in Finance, Accounting, Economics, or related; advanced degree (MBA) or certifications (CFA/CPA) a plus but not required.

What is in the Shippo Package? (US Only)

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working 
• One week-long company wide wint