Bilingual Patient Service Representative - Orthopedics

Overview



Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.

  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

  • Greeting patients entering the physician practice

  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.

  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

  • Assists in checking out patients and assists them with referral processing and scheduling process

  • Collects co-pays and posts charges. Charge entry and patient balance processing.

  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• • Explain and enroll patients in the patient portal.

Qualifications