Receiving and Stock Retail Associate

Description

FLSA Classification: Part-Time, Non-Exempt 

The Country Music Hall of Fame® and Museum Retail Department  

Applications are accepted electronically HResources@countrymusichalloffame.org

Company Overview:   Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Part-Time Hourly Staff: 

• $17/Hour Base Pay
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Floating Holidays (1)
• Time and a Half Holiday Pay
• 401(K) with Potential for Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• Volunteering and Community Engagement Opportunities

Departmental Overview: The retail department includes 3 independent retail locations and an art gallery within the museum building, with a total of 8,800 square feet of selling space. E-commerce, wholesale and product development are key of the business. The department generates revenue through the sales of goods that provides vital operating revenue for the museum. 

Job Overview: 

The Receiving and Stock Associate is responsible for processing incoming goods, properly accounting for and ensuring proper storage and distribution to stores. 

Specific Job Duties: 

• Protect the security of inventory, and other assets according to company guidelines and directives.
• Consistently achieve productivity standards for in-coming shipment processing, replenishment of goods, e-commerce shipping and correct inventory measures through utilizing the company tools and resources.
• Maintain stockrooms, both onsite and offsite, to support efficient and effective handling and placement of merchandise, visual props, and fixtures in order to maximize sales and productivity.
• Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate any shipping issues to the E-commerce and Receiving Supervisor and buyers immediately.
• Check-in goods, verifying shipment contents.
• Maintain accurate receiving documentation.
• Inspect all incoming shipments for shortage, overage and defects, documenting and reporting as necessary.
• Pick/pull, fulfill and ship e-commerce, customer “send” and wholesale orders
• Partner with E-commerce and Receiving Supervisor and store leadership to ensure all aspects of replenishment are properly executed to include fill the floor. 
• Execute re-ticketing in the stockroom for incoming goods and goods needing new tags.
• Partner with E-commerce and Receiving Supervisor to complete stock transfers and process damages.
• Uphold superior level of customer service when assisting with online customers.
• Engage in, maintain and support safety standards on sales floor and in the stockroom.
• Be aware of and follow Loss Prevention policies; advises management of any unusual internal or external activity.
• Demonstrate an in-depth knowledge of the merchandise and its vendors.
• Perform physical spot and cycle counts as necessary with d