Principal Architect - Modern Work

Job Summary

The SHI Services Principal Architect – Modern Work will lead the design and delivery of enterprise-scale collaboration, productivity, and digital workplace solutions using the Microsoft 365 ecosystem. This post-sales role is embedded within our professional services organization and is accountable for ensuring successful implementation and user adoption of Microsoft Modern Work capabilities such as Microsoft Teams, SharePoint, OneDrive, Exchange Online, Viva, Microsoft Intune and Entra ID.  They will also serve as a thought leader in the Modern Work services practice.  This position requires a combination of deep technical expertise, strategic leadership, and customer-facing consulting skills. 

 This position is a remote position with Home Office setup as determined by SHI management. 

 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Responsibilities include, but not limited to:

 

• Lead technical architecture and solution delivery for Modern Work projects across Microsoft 365, including collaboration, communications, mobile device management, and identity workloads. 

• Translate customer requirements and business objectives into scalable, secure, and integrated Microsoft Modern Work architectures 

• Facilitate design workshops, assessments, roadmaps, and deployment planning for technologies such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Intune, and Entra ID 

• Provide guidance and architectural oversight throughout the project lifecycles – working closely with consultants, project managers, and customer stakeholders 

• Drive adoption strategies for new ways of working, user experience optimization, and change enablement across Microsoft 365 

• Align solutions with Microsoft’s Modern Work framework, and the Microsoft 365 roadmap 

• Maintain architecture documentation, lead governance reviews, and ensure adherence to compliance and security requirements 

• Provide mentoring and enablement to internal delivery teams and customer technical staff 

• Stay current with Microsoft 365 feature releases, roadmap updates, and industry trends to guide future-state designs. 

 

Qualifications

• Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field 

• Minimum 10 years of technical experience with increasing responsibility 

• Demonstrated expertise designing and deploying Microsoft Teams, SharePoint Online, Exchange Online, OneDrive for Business, Microsoft Intune, and Entra ID 

• Experience leading complex multi workload tenant to tenant migrations 

• Strong knowledge of Microsoft 365 security and compliance features including Conditional Access, Information Protection, DLP, and Sensitivity Labels 

• Experience in user adoption, change management, and digital workplace transformation 

• Familiarity with Microsoft 365 automation and extensibility (Power Platform, Graph API, Python, and PowerShell 

• Microsoft Certified Administrator Expert and other relevant certifications 

• Experience working in professional services, consulting, or systems integration delivery models. 

 

Required Skills

• Background in large-scale Modern Work migrations and Implementations 

• Experience with regulated or complex environments 

• Microsoft Modern Work Certifications 

• Expert and timely decision-making skills 

• Strong written, presentation and verbal communication skills 

• Excellent organizational and time management skills 

• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences 

• Ability to travel to clien